Service Desk Manager Jobs in Makati City

SUMMARYWe are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a mentor to other...

SUMMARYWe are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a mentor to other...

SUMMARYThe Rapid Resolution Specialist L1/NOC is responsible for providing quality services and solutions to clients while maintaining a high level of client satisfaction. This hybrid role combines first-level helpdesk support with proactive NOC monitoring responsibilities answering client calls a...

SUMMARYThe Rapid Resolution Specialist L1/NOC is responsible for providing quality services and solutions to clients while maintaining a high level of client satisfaction. This hybrid role combines first-level helpdesk support with proactive NOC monitoring responsibilities answering client calls a...

Position PurposeTo provide key customer contact and communication functions enabling the team to achieve agreed service levels and to contribute to the creation and maintenance of a positive working environment that encourages the exchange and development of knowledge and skills.Position ProfileDepa...

SUMMARY We are seeking a detail-oriented and client-focused Enterprise Service Desk Analyst to join our team. This role provides frontline support for Microsoft 365 Active Directory Intune Azure and networking functions while ensuring stable secure and optimized systems for end users. The position r...

SUMMARYThe Service Desk Administrator (Level 2) role demands a blend of patience empathy confidence and exceptional customer service skills as it involves interaction with a diverse range of businesses technologies applications and personalities. This position requires a solid IT background with a p...

Position Summary:The Service Desk Manager is responsible for the overall strategy performance and leadership of Arrayas global Service Desk operations. This role ensures consistent high-quality service delivery across multiple regions and time zones while aligning the Service Desk with business obje...

Full-timeDescriptionThe Service Desk Manager is responsible for the overall strategy performance and leadership of Arrayas Service Desk operations. This role ensures consistent high-quality service delivery across multiple regions and time zones while aligning the Service Desk with business objectiv...

ITSM Lead Important InformationLocation: Makati CityExperience: at least 6 years relevant experienceWork Mode: Hybrid set up 2x onsite per week Job SummaryThe ITSM Lead is a strategic and operational role responsible for establishing and governing the IT Service Management. This individual ensures...