Service Desk Lead Jobs in Philippines

SUMMARY The Help Desk Engineer will be a primary resource for level 1 monitoring/technical support of the company customers. Inbound technical support (service desk) for managed service clients is a primary responsibility. This role is also responsible for assisting in the daily dispatch of service...

Job Expectations: Position Type: Experienced - ManagerEmployment Type: Full-Time Permanent (Direct Hire)Work Setup & Location: Hybrid (3-4 days onsite per week) - Ortigas PasigWork Schedule: Weekdays; Mid ShiftIndustry: Global Accounting Firm About the Job: We are looking for an IT Service Desk Mana...

Position Description:Want to expand your experience in one of the worlds largest IT and business consulting services firmsJOIN CGI PHILIPPINES! Resolve issues utilizing excellent customer service skills problem solving skills technical thinking/reasoning skills and a high level of individual judgmen...

About usThe Financial Times is one of the worlds leading news organisations globally recognised for its authority integrity and accuracy with a mission to deliver quality information and services worldwide.At the FT curiosity thrives and ambitious thinking is rewarded. Here youre given the chance to...

Job DescriptionWhy This Role Why NowZendesk is evolving into an AI-first organization and our Global Service Desk is at the heart of this transformation. As the Manager of the Global Service Desk you will oversee the daily operations of our Tier 1 and Tier 2 IT service desk support teams. You wont j...

What success looks like in this role: Provides Tier 1 and Tier 2 and resolves complex issues including:oSupporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems andoAssisting with resolution of Issues with...

What success looks like in this role: With guidance performs routine support duties including:o Assisting with first line user support by guiding users through the necessary steps to restore functionalityo Troubleshooting hardware software and connectivity issues using remote access toolso Escalati...

We are hiring for an IT Service Desk Analyst (Japanese) for a client based in BGC Taguig. This is a Hybrid work following a Rotating Shift schedule. Salary is up to 160000.00 based on experience. Non-Negotiable Requirements: Service Desk / IT Support Experience in an SLA EnvironmentStrong Custom...

Requisition ID: 401543 Position Number: Posting End Date: April 30 2026City: Winnipeg Employer: Shared HealthSite:Shared Health -NewportDepartment / Unit: Digital Service Desk Job Stream: Non-Clinical Union: Non UnionAnticipated Start Date: 05/15/2026 FTE: 1.00 Anticipated Shift: Days;Evenings;Nigh...

Position Summary:The Service Desk Manager is responsible for the overall strategy performance and leadership of Arrayas global Service Desk operations. This role ensures consistent high-quality service delivery across multiple regions and time zones while aligning the Service Desk with business obje...

Setup and Location: Ortigas Pasig CityWork Schedule: 8:30 AM - 5:30 PM (AEDT) 6:30 AM-3:30 PM (PH Time)Employment Type: Full-TimeSetup and Location: On-siteReady to do work that actually excites youThe Level 2 Service Desk Engineer provides advanced technical support and acts as an escalation point...

Setup and Location: Ortigas Pasig CityWork Schedule: 8:30 AM - 5:30 PM (AEDT) 6:30 AM-3:30 PM (PH Time)Employment Type: Full-TimeSetup and Location: On-siteReady to do work that actually excites youThe Level 3 Service Desk Engineer is a senior technical resource responsible for resolving the most c...

Set-up and Location: Onsite Ortigas Pasig (Hybrid option may be available)Work Schedule: 8:30 AM 5:30 PM (AEST) 6:30 AM 3:30 PM (PH Time)On-Call: Required after AU shiftReady to be part of a team that keeps businesses running smoothlyWere looking for a Service Desk Analyst (MSP Support Analyst)...

Job Title: IT Service Desk (Remote) About the Client: A Managed Office Provider offering a comprehensive portfolio of IT Print Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional...

French Bilingual Service Desk AnalystReq number:R7521Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global services firm with over 9000 associates worldwide and a yearly revenue of $1.3 billion. We have over 40 years of excellence in uniting talent and technology to power the...

French Bilingual Service Desk AnalystReq number:R7521Employment type:Full timeWorksite flexibility:HybridWho we areCAI is a global services firm with over 9000 associates worldwide and a yearly revenue of $1.3 billion. We have over 40 years of excellence in uniting talent and technology to power the...

DescriptionResponsibilities:ExcellenceProvide technical and general application function and feature support to internal and external clients via phone email and customer portalsManage triage and resolve multiple incoming incidents and service requests by understanding client needs and meeting defin...

DescriptionStep into the role of technology support where your expertise shapes the seamless tech experience in a dynamic cultural environment.As a Technology Support Specialist in Chase Travel you are a key part of a team that leverages best practices to support day-to-day technology activities. Yo...

Greetings from EIL Global We are EIL Global a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks and data centre technologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA locatio...

Employment: Remote ContractorCompany Base: USHours of Work: GY 40hrs/weekLocation: PH - Permanent WFHWorkstation: Equipment Provided Benefits: 13th Month PayCompetitive Salary (USD Based)Permanent WFH Professional Growth and TrainingSupportive Work Environment GENERAL DESCRIPTION: The Service Desk S...