Level 2 Technician Jobs in Philippines

Position Title: Level 2 Technical Support EngineerWork Set-up: Work From HomeSchedule:7 AM 4:00 PM PH TimeSalary Package: Php 50000 Php 55000JOB DESCRIPTION FOR A LEVEL 2 TECHNICAL SUPPORT ENGINEERData Outsource Pty Ltd is seeking a skilled and customer-focused Level 2 Technical Support Engineer t...

This is a remote position. Position Title: Level 2 Technical Support EngineerClient: Data Outsource Pty LtdWork Set-up: Work From HomeSchedule: Australian Business Hours (AEST/AEDT/AWST)Salary Package: To Be DeterminedJOB DESCRIPTION FOR A LEVEL 2 TECHNICAL SUPPORT ENGINEERData Outsource Pty Ltd...

SUMMARYThe Level 2 Technician IT & VoIP is responsible for resolving escalated technical issues across endpoints servers networks and voice systems delivering stable high-quality IT and VoIP services for multiple MSP clients. This role owns complex troubleshooting configuration changes and vendor c...

SUMMARYTechnician II should be able to prioritize technical issues manage assigned tasks and document time spent and resolutions while demonstrating patience to describe causes and solutions to end users. Ideal candidates should be very organized and able to switch and resume tasks as addition the...

What success looks like in this role: Provides Tier 1 and Tier 2 and resolves complex issues including:oSupporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems andoAssisting with resolution of Issues with...

Conducts quality audits for associates and identify process gaps for improvementEnsures 100% order entry accuracy by championing the 2nd validator process. This is done by making sure that any details entered in the SAP system is accurate prior to order fulfilmentCoaches associates on process-relate...

TasksResponsibilities:Provide support of incoming requests to the service desk via telephone web portal email to ensure courteous timely and effective resolution of end-user issues.Use remote tools and diagnostic utilities to aid in resolving support requests.Installing and configuring hardware and...