Virtual Medical Assistant – Home Health Aide
Job Location:
Cebu City - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are looking for experienced Home Health Aides (HHAs) to join our healthcare team and provide virtual administrative and patient support for a US-based healthcare client.
Candidates with US healthcare BPO Healthcare or Home Health experience are highly encouraged to apply. Experience with medication prior authorizations pharmacy-related tasks or insurance processes is a strong advantage.
Night Shift
- Remote Work For applicants residing in the Philippines outside Cebu
- Onsite Work Applicants residing within Cebu are required to work onsite
- Office Location: 8th Floor Skyrise 4B Building IT Park Lahug Cebu City Cebu
- Provide administrative and virtual support to US-based healthcare teams.
- Assist with patient-related inquiries and coordination.
- Communicate with patients caregivers healthcare providers and other healthcare professionals.
- Assist with medication-related administrative tasks and documentation.
- Support medication prior authorization (PA) processes when required.
- Coordinate and follow up with healthcare providers pharmacies and insurance companies.
- Review and maintain accurate patient information and healthcare documentation.
- Document calls communications and other patient-related activities accurately.
- Assist with scheduling referrals records and other healthcare administrative tasks as assigned.
- Maintain patient confidentiality and follow appropriate healthcare privacy guidelines.
- Perform other administrative and healthcare support tasks as assigned.
- Home Health Aide (HHA) experience is required
- Experience working with home health patients caregivers or healthcare teams
- US Healthcare or BPO Healthcare experience is highly preferred
- Experience with medication prior authorization pharmacy insurance referrals or healthcare documentation is an advantage
- Excellent English communication skills both verbal and written
- Strong interpersonal and customer service skills
- Computer literate and comfortable using healthcare systems and online platforms
- Strong attention to detail and organizational skills
- Able to handle confidential patient information
- Willing to work on a night shift
- Willing to work during weekends and holidays when required
- For Cebu-based applicants: Willing to work onsite in Cebu IT Park
- For applicants outside Cebu: Must have a stable internet connection and a conducive home workspace
- Monthly salary: PHP
- New Hire Bonus: PHP 5000
- Attendance Bonus: PHP 2000
Salary offers may vary depending on relevant pharmacy experience BPO healthcare experience prior authorization experience and overall qualifications.
- Paid Training Period
- Government-mandated benefits
- Health Insurance
- Life Insurance
- Accident Insurance
- Paid time off
- Company-sponsored activities
- Employee interest-based clubs
- International travel opportunities may be available
For Cebu-based employees:
- Free meals
- Free coffee
- Free ice cream
- Candidate Application Form
- General Assessment
- Phone Screening
- Technical Interview
- Reference Check
- Job Offer
- Training
Ready to take your Home Health experience into the US healthcare industry Join MedSpecialized Inc. and become part of a growing healthcare team!
For more information about our company visit .
PRO TIP: Candidates with Home Health Aide US Healthcare BPO Healthcare Medication Prior Authorization Pharmacy or Insurance experience are highly encouraged to apply!
Required Experience:
Junior IC
About Company
MedSpecialized, Inc. is a healthcare solutions company that provides support to its US-based partner companies as part of the Meditab Group, which has been in operations since 1998.
