Sr Site Reliability Engineer

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

We are seeking a Senior Site Reliability Engineer (Windows Infrastructure) to support and enhance a predominantly Windows-based enterprise environment spanning on-premises infrastructure and AWS cloud services. This role is responsible for maintaining the reliability security scalability and performance of critical business applications and infrastructure.

This role requiresa senior-level hands-on engineer with strong expertise in Windows Server administration IIS SSL certificate management security troubleshooting and networking fundamentals. Success in this role requiresthe ability toindependently solve complex infrastructure challenges proactively identify improvement opportunities and drive automation to improve operational efficiency and service reliability.

This positionpartners withapplication development teams infrastructure teams and security stakeholders to design implement and support resilient infrastructure solutions while ensuring adherence to operational and security best practices.

Responsibilities:

• Administer support optimize and troubleshoot Windows Server-based infrastructure across on-premises and AWS-hosted environments ensuring reliable secure and scalable platform operations.

• Configure maintain and troubleshoot Microsoft IIS web server environments supporting critical business applications and web application hosting requirements.

• Manage and support SSL/TLS certificates encryption standards and secure communications across application and infrastructure layers including investigation and resolution of certificate cipher connectivity and authentication-related issues.

• Apply security best practices to support infrastructure compliance system hardening vulnerability protection and overall operational resilience.

• Partner withdevelopment infrastructure and security teams to support application deployments production stability and AWS/cloud-related operational initiatives.

• Translate business and technical requirements into scalable secure and reliable infrastructure solutions; monitor system health performance availability and capacity to ensure service reliability and operational excellence.

• Design implement and maintain automation and Infrastructure-as-Code solutions using PowerShell Terraform Ansible Jenkins or similar technologies to reduce manual effort and improve consistency.

• Participate in incident response root cause analysis problem management and continuous improvement activities; conduct preventative maintenance patching upgrades and lifecycle management; develop and maintain technical documentation operational procedures and infrastructure standards; review infrastructure designs; and define and support SLOs SLIs and operational best practices.

Your Profile:

• Bachelors degree in Computer Science Information Technology Engineering or a related field or equivalent practical experience

• 5 years of experience supporting enterprise infrastructure environments with a strong emphasis on Windows Server administration.

• Extensive hands-on experience administering and troubleshooting Windows Server Microsoft IIS SSL/TLS certificates web application hosting environments and security protocols and encryption standards.

• Strong understanding of networking fundamentals including TCP/IP DNS DHCP routing load balancing firewalls and network troubleshooting as well as authentication and authorization technologies.

• Solid knowledge of security hardening and operational best practices with demonstrated experience investigating and resolving infrastructure application availability and security-related incidents.

• Experience supporting infrastructure hosted in AWS environments andhybridenvironments consisting of both on-premises and cloud-based services; familiarity with Linux administration and troubleshooting is a plus.

• Hands-on scripting and automation experience using PowerShell and/or other scripting languages such as Python or Bash along with experience using Infrastructure-as-Code and automation tools such as Terraform Ansible Jenkins or similar technologies.

• Strong troubleshooting analytical and problem-solving skills withthe ability towork independently drive issues to resolution learn new technologies quickly and adapt to evolving business requirements.

• Excellent verbal and written communication skills withthe ability tocollaborate across technical and business teams

• Experience with CI/CD pipelines and DevOps practices observability platforms such as Datadog or Splunk and implementing automation and operational efficiency improvements within infrastructure or SRE teams is preferred

• AWS and/or Microsoft Windows Server certifications are a plus.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.