SOCNOC Security & Network Operations Analyst (Remote)

This is a remote position.

At Outsource Access we help growing MSPs and business leaders keep their digital infrastructure completely secure optimized and audit-ready. We dont just clear ticketing boardswe make sure every client environment is hardened monitored and running without a hitch.

• Guarding the Frontlines: You will actively triage and own SOC/NOC boards diving into SIEM EDR and network alerts to catch and contain security incidents long before they turn into operational disasters.
  

• Maintaining Zero-Defect Environments: You will take full command of patch and firmware management using ConnectWise and network consoles ensuring every server workstation firewall and switch is updated on schedule.
  

• Driving SLA Excellence: You will build tune and expand automated alerting rules across cloud and RMM environments so our detection fidelity stays high noise stays low and resolution SLAs are consistently met.
  

• Fortifying Compliance & Standards: Partnering directly with CISO and Compliance leadership you will audit client environments against industry frameworks (SOC 2 HIPAA NIST) to deliver bulletproof security documentation.
  

• A Proven SOC/NOC Sentinel: You bring 3 years of execution-first experience in a SOC NOC or multi-tenant MSP/MSSP environment with practical knowledge of incident response firewalls and network lifecycle management.
  

• An SLA Champion: You take personal ownership of your ticket queues and response times thriving in fast-paced environments where speed accuracy and detailed documentation matter.
  

• A Methodical Problem-Solver: You love digging into root causes analyzing logs and eliminating repeat issues through continuous process improvement and clear standard operating procedures.
  

• Tech-Savvy: You navigate ConnectWise EDR/SIEM tools cloud ecosystems (M365/Azure Google Workspace) and network management consoles with ease.
  

• Your Home Office: You have a dedicated distraction-free home setup with a reliable high-speed internet connection ready to tackle scheduled tasks and step up during on-call rotation windows.
  

Youre not just taking a job youre stepping into a role where your growth security and peace of mind actually matter. Here is the total package weve built for you:

Health & Wellness Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

Security for the What Ifs: Our Group Life Insurance benefit gives you added protection because your future (and your familys) deserves a safety net.

Time to Recharge Guilt-Free: We support your well-being with paid leave credits that allow you to rest reset and show up as your best self at work and at home.

Support You Can Count On: We take care of all government-mandated benefits so everything is handled properly and on time.

Performance Incentives: Bring results and youll see it rewarded. Simple as that.

Premium Pay: When you put in the time we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.

13th Month Pay: A well-earned bonus to celebrate the results of your years effort.