Senior Full-Stack Software Developer AI Voice and Communications Platform

This is a remote position.

• Architect and build the platform from its initial foundation through production.
  
• Develop a management console for configuring testing monitoring and evaluating AI voice agents.
  
• Create a provider-neutral integration model beginning with ElevenLabs.
  
• Integrate deeply with Netsapiens to support communications workflows call handling routing and platform events.
  
• Develop operator-facing tools for reviewing calls transcripts agent activity performance and quality results.
  
• Connect AI agents with customer management billing ticketing network monitoring and knowledge systems.
  
• Build safe escalation and transfer workflows for situations that require human assistance.
  
• Establish strong practices for security testing deployment monitoring and maintainable code.
  
• Collaborate with technical and operational stakeholders to turn evolving requirements into practical solutions.
  

• 7 years of professional software development experience
  
• Strong full-stack experience with modern JavaScript or TypeScript React and backend API development.
  
• Experience in architecting and delivering new production applications.
  
• Experience using AI-assisted development tools to ship production-quality software.
  
• Experience designing integrating and troubleshooting third-party APIs and distributed services.
  
• Experience with databases automated testing secure development and containerized deployments.
  
• Strong analytical skills and the ability to bring structure to ambiguous technical problems.
  
• Clear communication a collaborative approach and the ability to work effectively in a 100% remote company.
  
• Capable of completing project sprints with minimal day-to-day oversight
  
• A strong product mindset and a commitment to building reliable maintainable software.
  

• Experience with conversational AI voice automation or contact-center software.
  
• Familiarity with ElevenLabs Agents or other programmable voice AI platforms.
  
• Experience designing connector adapter plugin or provider-abstraction architectures.
  
• Familiarity with the Model Context Protocol or tool-enabled AI agents.
  
• Experience with Python or GraphQL
  
• Knowledge of VoIP SIP UCaaS call routing or telecommunications provisioning.
  
• Familiarity with the Netsapiens platform and experience integrating with its APIs or communications services.
  

• Paid Leaves & Birthday Off: Take time when you need it and convert unused leave into cash! Plus enjoy an extra day off on your birthday.
  
• Comprehensive Health Insurance: Coverage starts from day one and extends to one dependent.
  
• Performance-Based Salary Increase: Enjoy a raise after regularization
  
• Annual Salary Adjustments: We recognize long-term commitment with yearly salary increases.
  
• Employee Recognition: Be rewarded for your hard work with incentives and recognition.
  
• Engaging Team Activities: Join in on Family Days Summer Splash and other fun events that strengthen the iReply community.