Senior BA Agentic AI (Night Shift)

As a Senior Business Analyst you will translate business needs into scalable processes requirements and test solutions. You will leverage agentic AI expertise to define AI-enabled workflows governance controls and human oversight requirements while collaborating with global stakeholders across North America and Asia Pacific.

The Role

• Define business processes requirements governance controls and operational readiness for technology-enabled and AI-enabled solutions.

• Analyze agentic AI workflows including agent behavior integrations decision boundaries and human oversight controls.

• Partner with product managers developers domain experts and stakeholders to define scalable testable solutions.

• Develop and execute test plans to validate business rules AI agent behavior integrations exceptions and user acceptance criteria.

• Perform impact root-cause and process analyses to mitigate risks and drive continuous improvement.

• Leverage SQL and data analysis to validate outcomes troubleshoot issues and support decision-making.

• Apply Agile and SDLC practices across requirements testing implementation and post-release support.

• Promote quality and consistency through coaching knowledge sharing and quality reviews.

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The Requirement

• 3-5 years of experience in business analysis systems analysis product analysis process analysis or a related role.

• Proven experience in business and process analysis including requirements gathering user stories acceptance criteria process design and impact analysis.

• Hands-on experience creating and executing test plans and cases for functional integration regression and user acceptance testing.

• Proven experience supporting AI-enabled solutions including agentic AI workflows governance controls and human oversight requirements.

• Working knowledge of Agile methodologies SDLC SQL data analysis APIs and system integrations.

• Strong analytical problem-solving communication and stakeholder management skills.

• Ability to work independently and collaborate effectively across global cross-functional and virtual teams.

• Strong organizational skills with the ability to manage multiple priorities and deliver high-quality results.

• Willingness to work a permanent night-shift schedule in Manila

WTW is an Equal Opportunity Employer