Recruitment Shared Support Analyst
Manila - Philippines
Job Summary
We are seeking a highly organized analytical and detail-oriented Recruitment Shared Support Analyst to provide centralized support to our Talent Acquisition team. This role will focus on candidate sourcing recruitment data and ATS management and reporting and analytics helping recruiters maintain strong candidate pipelines while ensuring accurate recruitment data and actionable insights.
The ideal candidate is comfortable working with recruitment systems large volumes of data sourcing platforms and reporting tools with a strong understanding of end-to-end recruitment processes.
Candidate Sourcing
- Source qualified candidates through LinkedIn job boards internal databases referrals and other recruitment channels.
- Conduct candidate research and identify potential talent based on defined job requirements.
- Build and maintain talent pipelines for current and upcoming hiring needs.
- Support recruiters with sourcing for high-volume specialized and hard-to-fill positions.
- Maintain organized candidate pools and talent databases.
- Track sourcing activity and candidate conversion across recruitment channels.
Recruitment Data & ATS Management
- Maintain accurate and up-to-date candidate requisition and hiring data within the ATS.
- Create and update requisitions job postings candidate profiles and recruitment records.
- Ensure candidates are properly moved through recruitment stages and that system data reflects current hiring status.
- Monitor data quality identify discrepancies and perform regular data audits and cleanup.
- Maintain recruitment trackers databases templates and documentation.
- Support ATS enhancements testing troubleshooting and process improvements.
- Ensure recruitment data is handled accurately and confidentially.
Reporting & Analytics
- Prepare regular recruitment reports and dashboards covering requisitions candidate pipelines sourcing activity interviews offers hires and other TA metrics.
- Track key recruitment metrics such as time-to-fill source effectiveness pipeline conversion aging requisitions and recruiter activity.
- Analyze recruitment data to identify trends gaps bottlenecks and opportunities for improvement.
- Provide accurate and timely recruitment insights to TA leadership and stakeholders.
- Maintain recurring reports and dashboards and ensure data consistency across reporting sources.
- Support ad hoc reporting and analysis for recruitment projects and business requirements.
Shared Recruitment Support
- Provide centralized operational support to recruiters and Talent Acquisition leadership across multiple hiring programs.
- Monitor recruitment workflows and follow up on outstanding actions or data requirements.
- Help ensure recruitment processes SLAs and documentation standards are consistently followed.
- Identify opportunities to improve recruitment processes systems and overall team efficiency.
- Bachelors degree in Human Resources Psychology Business Administration Data Analytics or a related field.
- 5-8 years of experience in recruitment sourcing recruitment operations ATS/HRIS administration or recruitment analytics.
- Hands-on experience with ATS or HRIS platforms.
- Experience sourcing candidates using LinkedIn job boards recruitment databases and other sourcing tools.
- Strong Excel or Google Sheets skills including PivotTables XLOOKUP/VLOOKUP data filtering and data analysis.
- Experience preparing recruitment reports dashboards and presentations.
- Strong attention to detail and data accuracy.
- Analytical mindset with the ability to identify trends and translate data into meaningful insights.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Ability to work collaboratively with recruiters hiring managers and other stakeholders.
- Ability to handle confidential candidate and recruitment information professionally.
- Experience supporting high-volume or multi-location recruitment.
- Experience with LinkedIn Recruiter and major job boards.
- Experience with recruitment dashboards or BI tools such as Power BI Tableau or Looker Studio.
- Experience with ATS/HRIS data audits system optimization or implementation.
- Experience in BPO RPO shared services or corporate recruitment environments.
- Familiarity with recruitment metrics funnel analysis and sourcing-channel performance.
- Experience supporting a global or geographically distributed Talent Acquisition team.
Required Experience:
IC
About Company
Boost customer satisfaction with outsourcing customer service and support. Improve customer retention outsourcing with expert teams and AI-driven solutions.