QA Analyst

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Who we are

CAI is a global services firm with over 9000 associates worldwide and a yearly revenue of $1.3 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for QA Test Analyst (API QA) to join our growing QA team. This role is responsible for delivering high-quality API and backend testing across a diverse portfolio of software applications. You will work closely with cross-functional teams to ensure solutions meet business functional and technical requirements through rigorous testing and continuous improvement. This position will be full-time and remote.

The ideal candidate is technically strong proactive and comfortable working in fast-paced Agile environments. You should have a strong quality mindset excellent communication skills and a genuine desire to learn and grow. Flexibility is essential as this role supports global markets and may require collaboration across multiple time zones.

What Youll Do:

• Apply strong knowledge of quality assurance principles testing methodologies and software development lifecycles

• Review and analyze business and technical requirements to ensure comprehensive test coverage for enhancements defect fixes and new features

• Perform API testing including request/response validation schema verification error handling and data integrity checks

• Execute manual and automated tests to validate functionality performance and reliability

• Design write execute and maintain clear and reusable test cases

• Drive and promote best practices in test case design defect tracking test data preparation and reporting

• Collaborate with developers product owners and other stakeholders during project and sprint meetings

• Provide clear oral and written QA status updates including risks blockers and test results

• Demonstrate strong critical thinking and problem-solving skills to identify root causes of issues

• Support investigation and resolution of defects found during testing and in production

• Evaluate existing QA processes and recommend improvements to increase efficiency and quality

• Work effectively both independently and as part of a team

• Perform other job-related duties as assigned by QA leadership or management

What Youll Need

Required:

• Strong understanding of Agile/Scrum methodologies and the Software Development Life Cycle (SDLC)

• Solid experience in manual testing including test planning design execution analysis and documentation

• Hands-on experience with API testing and automation tools such as Bruno Insomnia or Postman

• Working knowledge of automation concepts test scripting and reusable test frameworks

• Experience using SQL for database testing data validation and data analysis

• Familiarity with monitoring and logging tools such as Grafana Kafka and Splunk

• Experience with version control systems including Git and GitHub

• Proficient in using JIRA for test management defect tracking and collaboration

• Strong analytical and troubleshooting skills with keen attention to detail

• Creative solutions-oriented mindset with the ability to think beyond standard approaches

• Self-motivated proactive and capable of managing tasks independently

• Enthusiastic continuous learner eager to adopt new tools systems and processes

• Adaptable and flexible able to manage changing priorities in a fast-paced environment

• Strong alignment with business goals ensuring QA activities support overall organizational success

• 3-5 years experience in Quality Assurance Industry

• Degree or equivalent experience in area of Computer Science

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.

• Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).