Process Improvement Expert

Process Improvement Specialist

We are looking for a Process Improvement Specialist to design document and standardize business processes to improve consistency efficiency and quality. The role will create process maps SOPs and playbooks translate improvement initiatives into practical process changes and help ensure new processes are properly implemented and adopted.

Key Responsibilities:

• Design and document end-to-end processes SOPs work instructions and process maps.
• Standardize and simplify processes to reduce errors rework and process variation.
• Support continuous improvement initiatives and translate recommendations into sustainable process changes.
• Manage process updates through proper documentation risk assessment approvals and adoption checks.
• Ensure processes maintain quality compliance and data integrity.
• Identify opportunities for automation and self-service solutions.
• Support process adoption through training guidance and stakeholder engagement.
• Partner with cross-functional teams to ensure processes are practical and consistently implemented.

Qualifications:

• Minimum 3 - 4 years of experience in process improvement process design business process re-engineering or SOP development.
• Strong process mapping documentation and standardization skills.
• Knowledge of Lean/Six Sigma or other continuous improvement methodologies.
• Experience with Microsoft Power Automate and Power BI is preferred/required.
• Strong analytical communication and stakeholder management skills.
• Ability to work in a fast-paced cross-functional environment.