Order Processing Specialist (BQZOPS)
Job Location:
San Pedro - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Work Setup: On-site training with a flexible hybrid setup after completion enjoy working from home with only 2 in-office days per month.
Job Summary
The Production Builder Order Processing Specialist is a vital member of the team responsible for
managing the high-volume workflow of production builder projects. This role involves the accurate
translation of purchase orders from various builder portals into our internal QXM system. A
successful OPS member will build and maintain strong relationships with builder superintendents
ensuring all projects are processed with a focus on accuracy efficiency and adherence to company
standards.
Key Responsibilities
Builder Portal Management: Serve as the primary point of contact for assigned builder portals actively monitoring for new purchase orders managing project updates and ensuring all data is current.
Purchase Order Translation: Accurately translate and input all project details from builder purchase orders into the QXM platform including material scope and specifications.
Client Relationship Development: Proactively develop and maintain strong working relationships with client superintendents and support staff to facilitate clear communication and resolve issues efficiently.
Process Adherence: Diligently follow all established systems and processes to ensure consistency and prevent errors in high-volume production.
Communication & Collaboration: Serve as the central communication hub between the sales team client superintendents and internal departments to keep projects on track from start to finish.
Problem Resolution: Identify and troubleshoot potential issues with purchase orders or project details escalating to leadership when necessary.
Exhibit Strong Core Behaviors: Demonstrate 4 rank on all Core Behaviors (Composure Positivity Innovation Integrity & Execution).
Required Skills & Qualifications
Proven experience in a high volume data entry order processing or administrative role preferably within the construction or building materials industry.
Experience with builderspecific portals and a strong understanding of the builder production process.
Exceptional attention to detail and commitment to data accuracy.
Strong interpersonal skills with a proven ability to build professional relationships.
Excellent written and verbal communication skills.
Ability to manage multiple tasks efficiently and work under deadlines in a fast-paced environment.
Proficiency with project management software (QXM Stone Profits etc.) and Microsoft Office.
Benefits:
Work Setup: Onsite training with a flexible hybrid setup after completion enjoy working from home with only 2 in-office days per month.
Computer equipment will be provided once the transition to Hybrid.
Full government-mandated benefits: SSS PhilHealth and Pag-IBIG
Additional Pay: Night differential pay and holiday pay
13th-month pay bonus
Free HMO coverage with 1 free dependent upon regularisation
Paid leave entitlements upon regularization
Accident insurance for added peace of mind
Quarterly Perfect Attendance Incentives
Company-Sponsored Events Team building employee engagement programmes and more
Required Skills:
Required Skills & Qualifications Proven experience in a high volume data entry order processing or administrative role preferably within the construction or building materials industry. Experience with builderspecific portals and a strong understanding of the builder production process. Exceptional attention to detail and commitment to data accuracy. Strong interpersonal skills with a proven ability to build professional relationships. Excellent written and verbal communication skills. Ability to manage multiple tasks efficiently and work under deadlines in a fast-paced environment. Proficiency with project management software (QXM Stone Profits etc.) and Microsoft Office.
