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Managed Care Case Manager
Job Location:
Job Location:
Manila - Philippines
Monthly Salary:
$ 665 - 800
Monthly Salary:
Posted:
19 August 2026 (10 days ago)
Posted:
Application Deadline:
22 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Required work experience: 2-4 years
Location: 100% Remote - Open to All Applicants in the Philippines.
Who Are We
Touch Support a multinational Business Process Optimization company is rapidly expanding its finance and support teams. We are seeking a motivated detail-oriented individual in the Philippines to join our team as a Managed Care Case Manager. With over 350 employees across the US and Europe and a proven track record of successful remote onboarding we are excited to offer this long-term opportunity to talented professionals like you.
What Were Looking For
What Youll Do
What We Offer:
Please submit your application and resume in English. Applications submitted in any other language will not be considered.
Location: 100% Remote - Open to All Applicants in the Philippines.
Who Are We
Touch Support a multinational Business Process Optimization company is rapidly expanding its finance and support teams. We are seeking a motivated detail-oriented individual in the Philippines to join our team as a Managed Care Case Manager. With over 350 employees across the US and Europe and a proven track record of successful remote onboarding we are excited to offer this long-term opportunity to talented professionals like you.
What Were Looking For
- 24 years of experience as an RN LPN USRN or Healthcare Virtual Assistant with clinical nursing education.
- Knowledge of US healthcare insurance Medicare Advantage Medicaid MCOs commercial payors and criteria such as InterQual/MCG is a plus.
- Experience with PointClickCare MatrixCare Availity NaviHealth or similar systems.
- Strong English communication organization attention to detail and time-management skills.
- Ability to manage high-volume authorization workflows independently.
- Shift & Schedule - full-time (US business hours align - 7 AM - 3 PM CDT) including dedicated Weekend Coverage.
What Youll Do
- Manage pre-admission and prior authorizations with MCOs Medicare Advantage and commercial insurers.
- Conduct concurrent reviews and clinical chart audits to support continued stays.
- Track authorizations length of stay and expiration dates to prevent coverage gaps and lost revenue.
- Communicate with insurance case managers medical directors and facility clinical teams.
- Support Peer-to-Peer reviews and appeals when coverage is denied.
- Coordinate with intake nursing social work and billing teams.
- Maintain accurate authorization records in the EHR.
- Provide weekend/high-volume coverage and ensure smooth team handoffs.
What We Offer:
- Starting salary: $665 $800 USD Gross monthly
- Comprehensive Training: We provide extensive initial training and ongoing mentorship to set you up for success.
- A Clear Career Ladder: This role is just the beginning. We offer a clear promotional path with competitive salary increases as you grow with us.
- A Supportive Global Team: Even though we work from home our team is tightly connected. You will have a dedicated Team Lead and supervisor
- A Dynamic Work Environment: You will be in constant communication with native English speakers helping you to further enhance your language skills in a professional setting.
Please submit your application and resume in English. Applications submitted in any other language will not be considered.
Required Experience:
Manager
About Company
Touch Support is proud to offer highly effective, scale-able, 24/7 enterprise support more quickly, cost efficiently and successfully than the competition.
