Lead Network Engineer

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At New Era youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts access continuous training and enjoy competitive benefits. Guided by our core attributes putting people first embracing continuous learning and thriving through collaboration and inclusion we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive growth-oriented environment New Era is the place for you. Apply today and help us shape the future of worktogether

What is the role

This is a permanent full-time position supporting a global network transformation initiative.

As a Lead Network Engineer you will play a critical role in the migration of enterprise network infrastructure from Cisco to Fortinet and Juniper technologies. You will serve as the technical escalation point for deployment issues lead change management activities and support the successful delivery of large-scale network refresh projects across multiple sites.

The following include but may not be limited to the responsibilities of the Lead Network Engineer:

• Act as the primary escalation point for complex deployment and migration issues.

• Troubleshoot Fortinet firewalls Juniper switches wireless solutions and Cisco environments during cutovers.

• Provide technical guidance and root-cause analysis to implementation and field teams.

• Manage network-related change controls within ServiceNow.

• Create and review change requests to ensure compliance and minimize risk.

• Configure deploy and optimize:

• Fortinet firewalls (VPNs SD-WAN HA security policies)

• Juniper switches (EX/QFX series VLANs routing security)

• Juniper wireless access points and controllers

• Support migration activities including staging validation cutovers and post-deployment tuning.

• Maintain network documentation standards and runbooks.

• Drive process improvements and contribute to knowledge-sharing initiatives.

Work Set-up / Work Schedule

• Remote (with some occasional onsite as needed)

• EST Hours

Who we are looking for

A successful candidate for the role needs to have:

• Strong hands-on experience with FortiGate FortiManager and FortiAnalyzer.
• 7-10 years of relevant experience

• Strong experience with Juniper switching and wireless technologies.

• Good understanding of Cisco networking to support migration activities.

• Experience managing change controls in ServiceNow.

• Strong troubleshooting skills across routing switching wireless and security.

• Experience working in large-scale multi-site deployment environments.

• Ability to lead technical troubleshooting and make sound decisions under pressure.

• Strong communication documentation and stakeholder management skills.

Highly Regarded Skills and Experience

• Fortinet NSE Juniper JNCIS/JNCIP or similar certifications.

• Experience with large-scale network refresh or transformation projects.

• Knowledge of Python Ansible or other automation tools.

• Experience with SD-WAN Zero Trust or cloud-integrated networking.

• Mentoring and leadership experience.

What we offer

• Day 1 HMO 1 Free dependent

• Health and Wellness Reimbursement Benefits

• Sunlife Group Insurance

• Company Salary Loans

• Government contributions

• Assistance with government loan payments

• 13th month pay

• Night differentials pay

• Holiday pay (for hours worked on holidays)

• Mandated Leaves

• Work equipment provided

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