IT Support Associate

Work Setup: Monday to Friday Full Onsite
Location: Makati
Industry: Events

Key Responsibilities:

• Deliver technical support for computers applications email networks printers and other IT equipment.
• Set up configure maintain and troubleshoot company hardware and software.
• Manage user accounts access permissions IT assets and technical records.
• Resolve IT issues efficiently and coordinate escalated concerns with vendors or external service providers.
• Assist with cybersecurity data protection system maintenance and cloud-based technology initiatives.

Qualifications:

• Bachelors degree in Information Technology Computer Science Computer Engineering or a related field.
• 1 year of experience in IT support help desk or technical troubleshooting.
• Basic to intermediate knowledge of Windows hardware software installation networking and Google Workspace.
• Strong troubleshooting analytical problem-solving and communication skills with knowledge of IT asset management cybersecurity or cloud systems as an advantage.
• Willingness to work onsite and provide technical support during company events; relevant IT certifications are a plus.