IT Analyst [Open to internal and external applicants]

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments whose posts will be abolished or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA) personnel on regular PSA contracts and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies and other external candidates

Please make note of the Tier(s) indicated in the vacancy title if any and ensure that you satisfy the eligibility to apply.

Background

TheUNDPPeaceandStabilizationProgrammeTeamthroughtherecentlyconcludedcamptransformation projectconducted consultations with various stakeholders including the Joint Peace Mechanisms particularly the Task Force on Decommissioned Combatants and their Communities (TFDCC) and has identified the following needs for future programming: (a) need for a consolidated database and management system to inform manage and document socio-economic services for DCs and their communities; (b) need to align case management work and service delivery within the mechanisms and timeline of the CAB; and (c) support delivery of socio-economic interventions for DCs their families and communities.

ToensurecontinuityintheeffortsandprogrammesimplementedinthepastyearstheUNDP has collaborated with The World Bank (WB) to co-develop the Project Unifying Pathways Linkages and InclusiveFacilitationof Transformative Services forDecommissioned Combatants (UPLIFT DC) a project befundedbythemulti-donortrustfundtheBangsamoroNormalizationTrustFundmanagedbyTheWorld Bank. The project objectives are as follows: (a) to strengthen information and case management for the decommissioningofMILFcombatantstoenablemorecoordinatedserviceprovisionandbettermonitoring and(b)tostrengthenthelivelihoodsandwellbeingofDecommissionedCombatants(DCs)andtheirfamilies through the provision of targeted services and support.

Therewillbethree(3)componentsoftheprojectnamely:

Duties and Responsibilities

Under the overall guidance of the Team Leader of the Peace and Stabilization Programme Team and/or his designated deputyas well as with the Headof the CotabatoOffice and under the direct supervision of the ProjectManagerofUPLIFTDCtheITAnalystwillbetaskedtodeliverdistinct outputs of the project to ensure quality implementation. The IT Analyst will work closely with the project team the Peace and Stabilization Programme Team and UNDP CO teams and project stakeholders particularly the Joint Peace Mechanisms and local authorities within the BARMM and its adjacent provinces particularly Lanao.

TheITAnalystwillbedirectlyresponsibleforcompletingthefollowingsetoftaskswithinallottedagreed- upon time frames:

Ensures efficient networks administration focusing on achievement of the following results:

• Monitoringofthecomputingresourcestoprovideastableandresponsiveenvironment;
• Operationofnetworkutilityproceduresdefiningnetworkusersandsecurityattributesestablishing directoriesmenusanddrive-mappingsconfiguringnetworkprintersandprovidinguseraccess;
• Monitoringofbackupandrestorationproceduresforbothserverandlocaldrives;
• Monitoring of network traffic including LAN and internet connectivity to ensure alignment with UNDP requirement;
• Provisionoftechnicaladviceonnetworkadministrationtootheragenciesasrequired.

Ensures facilitation of knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

• Organization and facilitation of trainings for the programme project personnel;
• Synthesis of Lessons Learnt and Best Practices;
• Sound contributions to knowledge networks and communities of practice.

Theincumbentperformsotherdutieswithintheirfunctionalprofileasdeemednecessaryfortheefficient functioning of the Office and the Organization.

Competencies

Core Competencies

• Achieve Results: LEVEL 1: Plans and monitors own work pays attention to details delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks is pragmatic problem solver makes improvements
• Learn Continuously: LEVEL 1: Open minded and curious shares knowledge learns from mistakes asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change constructively handles ambiguity/uncertainty is flexible
• Act with Determination: LEVEL 1: Shows drive and motivation able to deliver calmly in face of adversity confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences aware of unconscious bias confront discrimination

Cross-Functional & Technical competencies

Business Direction and Strategy

• Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system and to consider how altering one element can impact on other parts of the system

Business management

• Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.
• Working with Evidence and Data: Ability to inspect cleanse transform and model data with the goal of discovering useful information informing conclusions and supporting decision- making
• Risk Management: Identify and organize action around mitigating and proactively managing risks
• Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency provide consistent solutions and deliver timely and quality results and/or solutions to fulfil and understand the real customers needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients immediate requests. Ability to anticipate clients upcoming needs and concerns.

Administration & Operations

• Events management (including retreats meetings workshops):Abilitytomanageeventsincluding identification of venue accommodation logistics catering transportation and cash disbursements etc.

Required Skills and Experience

Education:

• Advanced university degree (masters degree or equivalent)in Information Technology Computer Science InformationSystems Software Engineering or other related field is required. Or
• Afirst-leveluniversitydegree(bachelorsdegree)in theareasmentioned above in combination with additional two (2) years of qualifying experiencewillbegivendueconsiderationinlieuofadvanced university degree.

Experience:

• Applicantswithamastersdegree(orequivalent)inarelevantfieldof study are not required to have professionalworkexperience.
• Applicantswithabachelorsdegree(orequivalent)arerequiredtohavea minimum of two (2) years of relevant professional experience in IT management and web-based information management.

Desired Skills:

• Atleast2yearsworkingexperienceincludingdevelopmentand implementationofICT strategies management ofICTservices hardwareandsoftwareplatformstelecommunicationsfacilities;
• Atleast2yearsnetworkandadministrationexperience;
• Atleast2yearsofrelevantworkexperienceinsystemadministration configuration and user support for multistakeholderplatforms; familiarity with rolebased access and data privacy controls;
• Atleast2years experienceinweb-basedmanagementinformation system;
• Experience using standardsoftwareapplicationsWordExcelPowerPoint Outlook;
• Atleast 2years experiencewithGovernmentorSocialSector MIS;
• At least 2yearsofexperienceinworkingwiththejointpeacemechanisms and other key stakeholders involvedinthepeaceprocessesintheBARMM;
• PreviousexperienceinInternationalOrganizationssuchastheUN;
• Atleast 2yearsofexperienceofworkingwithnational/local government agencies development partners and civil society.

Professional Certificates:

• CiscoCertifiedNetworkEngineer(CCNE)andMicrosoftCertifiedSystems;
• Engineer(MCSE)wouldbeanasset;
• Certificate in any of the following cybersecurity data protection/privacy cloud systems (Azure/AWS) database administration would be an asset.

Equal opportunity

As an equal opportunity employer UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and as such we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission are valued can thrive and benefit from career opportunities that are open to all.

Sexual harassment exploitation and abuse of authority

UNDP does not tolerate harassment sexual harassment exploitation discrimination and abuse of authority. All selected candidates therefore undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDPs guidance for candidates on using AI responsibly in UNDP recruitment and selection

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