Executive Administrative Coordinator Part Time
Cebu City - Philippines
Job Summary
Job Title: Executive Administrative Coordinator (Remote)
Job Overview:
We areseeking for an exceptional Executive AdministrativeCoordinator to manage front-desk operations and high-level practice administration. Acting asthe central operational anchorakin to an executive assistant to a CEO or senior leaderthisrole requires elite executive functioning extreme attention to detail and near-total operationalautonomy.
You will be responsible for seamless day-to-day operations proactive problem-solving drivingclient acquisition and retention and delivering a flawless front-desk experience. The idealcandidate thrives in a high-accountability environment where instructions are executed preciselythe first time mistakes are virtually non-existent and senior leadership relies on your silentreliability to keep business revenue growing.
Job Responsibilities:
1. Administrative & Practice Coordination
- Coordinate day-to-day administrative operations and provide reliable support to seniorleadership and providers.
- Manage calendars appointments schedules and administrative follow-ups with a highlevel of accuracy.
- Coordinate client intake and ensure information is collected and recorded correctly.
- Anticipate administrative needs identify potential issues and take action to keep dailyoperations running smoothly.
- Handle tasks independently with minimal supervision and follow instructions accurately.
- Maintain confidentiality and follow HIPAA requirements when handling client informationand records.
2. Client Intake Scheduling & Support
- Serve as a primary point of contact for prospective and existing clients through phoneemail and approved communication channels.
- Respond to client inquiries promptly professionally and with empathy.
- Conduct initial intake inquiries and help guide prospective clients through the scheduling process.
- Schedule reschedule and confirm appointments while keeping provider calendars organized.
- Follow up with prospective clients to support appointment booking and client retention.
- Help reduce missed opportunities late cancellations and client drop-offs through timely communication and follow-up.
3. Billing & Revenue Support
- Support client billing processes including co-pay collection superbill preparation andpayment follow-up.
- Address routine billing questions and coordinate unresolved payment concerns with theappropriate team member.
- Maintain accurate billing and client information in the required systems.
- Support the practice in maintaining an efficient schedule and maximizing availableappointment opportunities.
4. Executive & Operational Support
- Provide administrative support to senior leadership and providers as needed.
- Manage incoming emails phone calls messages and other administrative requests.
- Maintain accurate information in the EHR and other systems.
- Coordinate with vendors and assist with administrative needs related to supplies andpractice operations.
- Track pending tasks follow-ups and important administrative items to ensure they arecompleted on time.
- Proactively identify and communicate operational issues before they become largerproblems.
Job Qualifications:
- Experience: 35 years of experience in executive administrative support healthcareadministration hospitality management or senior administrative roles.
- Prior healthcareor mental health experience is preferred.
- Strong Autonomy: Able to work independently follow instructions accurately managepriorities and solve routine problems without constant supervision.
- Attention to Detail: Highly accurate when handling scheduling data entry billing clientrecords and administrative tasks.
- Communication Skills: Professional clear and confident when communicating withclients providers leadership and other stakeholders.
- Client Service: Warm professional and comfortable handling client inquiries andsupporting the client experience.
- Organization: Strong time-management and organizational skills with the ability tomanage multiple tasks and deadlines.
- Technology: Proficiency with EHR platforms secure billing systems GoogleWorkspace/Microsoft Office and modern communication tools.
- Confidentiality: Comfortable handling sensitive information and following HIPAA anddata privacy requirements.
- Growth & Client Focus: Comfortable supporting client acquisition schedulingretention and other activities that contribute to practice growth.
Employment Type: Part-Time
Work Arrangement: Remote
Schedule: Monday to Friday 4 hours per day
Tentative Hours: 11:00 AM to 3:00 PM Central Time
Expected Hours: 20 hours per week
If youre a motivated client-focused professional whos ready to grow with a company that values people and performance wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!