Distribution Accounting Supervisor

The Distribution Accounting Supervisor supports the accurate timely and efficient administration of agent-related operations. The role participates in system enhancements and cross-functional projects manages compensation and provident fund activities validates operational reports processes distribution-related transactions and responds to inquiries from agents and internal departments. The position also identifies opportunities to automate processes strengthen controls and improve service delivery.

Position Responsibilities:

• Participate in UAMS system enhancements and related projects by providing operational input
• Prepare validate and record MIMPH commission entries accurately and within established processing
• Identify and implement process automation and efficiency improvements that reduce manual
• Enhance GROUP and ASI1 processes and support the timely and accurate payment of agent
• Administer the Agents Provident Fund including transaction processing record maintenance
• Validate daily CRR reports investigate discrepancies and coordinate the prompt correction
• Respond to inquiries from agents and internal departments providing accurate information
• Prepare and issue annual Provident Fund Statements of Account ensuring completeness and
• Perform the monthly ERH computation and complete the required validation documentation.
• Record loan deductions accurately maintain supporting records and resolve discrepancies
• Conduct eSOA discussions and provide clear guidance to agents on how to read interpret and

Required Qualifications:

• Bachelors degree in business administration Finance Accounting Information Systems or arelated field; equivalent relevant experience may be considered.
• Experience in operations compensation administration financial transaction processing reportingor a comparable support function.
• Proficiency in Microsoft Excel and familiarity with operational systems reconciliations datavalidation and process documentation.
• Experience supporting process improvement automation system testing or enhancement projectsis an advantage.
• Certified Public Accountant (CPA) license is an advantage.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .