Jobs in Pasay

Job DescriptionProvide technical end-user support via telephone email or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls including but not limited to entering data into...

Job DescriptionJob Responsibilities:Responsible for the day-to-day quality and integrity of the Incident Management process (real time)Coordinate high priority ticket handlingMonitor and identify information including but not limited to ticket avoidance and shift left opportunities on a recurring ba...

Job DescriptionDevelops Operations reports and provides analysis of delivery and quality performance.Performs analysis by creating reports charts and graphs of findings in support of business operations.Monitor analyze and report the production and quality variances from standard.Provides weekly man...

Job DescriptionAbout the RoleWe are seeking an experienced Enterprise Problem Manager to join our IT Service Management this hands-on role you will participate in the end-to-end execution of Problem Management and Service Availability Management operations in a fast-paced 24x7 global production env...

Job DescriptionJob Responsibilities:Provide technical end-user support via telephone email or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls including but not limited...

Job DescriptionJob Responsibilities:Act as Single Point of Contact (SPOC) for client(s)Responsible for day to day delivery of Service Desk Security Administration Deskside Tech Staffing and/or BPO servicesProvide leadership direction and coach/mentor teamImplement monitor and adhere to Best Practice...

Job DescriptionAutomation of routine tasks through ServiceNow including design creation and administration of key components such as:FormsWorkflowsCatalog ItemsMetricsService Level AgreementsReportsDashboardsComplete job responsibilities utilizing predefined release and change management processesCo...

Job DescriptionJob Responsibilities:Provide technical end-user support via telephone email or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls including but not limited...

Job DescriptionJob Responsibilities:Specialization in Windows Installer Technology SCCM and Windows Application Integration/ Work consistently to a very high standard even under high-pressure situations meeting deadlines with a commitment to customer service.Highly experienced in Application Packagi...

Job DescriptionThis is an opening for a multilingual Quality Analyst able to provide support in Portuguese Spanish and English. As a Quality Analyst the applicant will support the organization by monitoring conformance to established processes and standards on Service Desks through standard quality...

Job DescriptionJob Responsibilities:Serve as the technical expert and escalation point for all Active Directory-related incidents and requests.Design implement and manage complex AD environments including forests domains trusts and replication.Maintain and enforce Group Policy Objects (GPOs) includi...

Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.We navigate complex industry landsc...