PEOPLEOCITY LLP

Key Responsibilities:Generate daily weekly and monthly dialer reports.Monitor and analyze dialer performance metrics such as calls attempted connected calls talk time agent productivity and conversion rates.Prepare and share operational MIS reports with management and stakeholders.Ext

Key Responsibilities:Generate daily weekly and monthly dialer reports.Monitor and analyze dialer performance metrics such as calls attempted connected calls talk time agent productivity and conversion rates.Prepare and share operational MIS reports with management and stakeholders.Ext

Position Overview Role: Team Lead Private Markets Data Operations Location: Mumbai Reports To: Manager / CEO Team Size: 8-12 analystsJob Summary & Purpose: Job Summary We are seeking a detail-oriented and experienced Team Lead to oversee private markets data operations ensuring ac

Position Overview Role: Team Lead Private Markets Data Operations Location: Mumbai Reports To: Manager / CEO Team Size: 8-12 analystsJob Summary & Purpose: Job Summary We are seeking a detail-oriented and experienced Team Lead to oversee private markets data operations ensuring ac

Position - Customer Service Team LeadClassification - Voice / Domestic / Travel / Ticketing OperationsReports to - ManagerEducation - Any GraduationLocation - Goregaon WestShifts - Rotational (8 hours)Days working - 6 days workingJob

Position - Customer Service Team LeadClassification - Voice / Domestic / Travel / Ticketing OperationsReports to - ManagerEducation - Any GraduationLocation - Goregaon WestShifts - Rotational (8 hours)Days working - 6 days workingJob

Role Overview The Customer Service Manager oversees daily support operations manages team performance and ensures that all customer interactions meet the highest standards of quality and responsiveness. Key Responsibilities 1. Leadership & Team Development Lead coach and mentor custo

Role Overview The Customer Service Manager oversees daily support operations manages team performance and ensures that all customer interactions meet the highest standards of quality and responsiveness. Key Responsibilities 1. Leadership & Team Development Lead coach and mentor custo

Position - Customer Service Executive L1Classification - Voice / Customer Service/ EcommerceReports to - Team Lead / ManagerEducation - 12th Pass minimum graduates preferredLocation - Goregaon WestShifts - 24x7Days working - 6 d

Position - Customer Service Executive L1Classification - Voice / Customer Service/ EcommerceReports to - Team Lead / ManagerEducation - 12th Pass minimum graduates preferredLocation - Goregaon WestShifts - 24x7Days working - 6 d

Position - Customer Service L1Classification - Voice / Domestic / Travel / Ticketing OperationsReports to - Team Lead / ManagerEducation - 12th Pass minimum graduates preferredLocation - Goregaon WestShifts - Rotating ShiftsDays workin

Position - Customer Service L1Classification - Voice / Domestic / Travel / Ticketing OperationsReports to - Team Lead / ManagerEducation - 12th Pass minimum graduates preferredLocation - Goregaon WestShifts - Rotating ShiftsDays workin

Key Responsibilities: Monitor and evaluate calls emails and back-office processes as per quality standards Share actionable feedback with employees to improve performance Identify gaps in quality and recommend process improvements Create and deliver soft skill and process related

Key Responsibilities: Monitor and evaluate calls emails and back-office processes as per quality standards Share actionable feedback with employees to improve performance Identify gaps in quality and recommend process improvements Create and deliver soft skill and process related

Customer Support: Respond to customer inquiries via phone email live chat and social media platforms ensuring prompt and professional service.Product Inquiries: Assist customers with product-related questions provide detailed information about specifications availability and pricing.O

Customer Support: Respond to customer inquiries via phone email live chat and social media platforms ensuring prompt and professional service.Product Inquiries: Assist customers with product-related questions provide detailed information about specifications availability and pricing.O

Position - Customer Service ExecutiveClassification - Voice / Domestic / Travel / Ticketing OperationsReports to - Team Leader Customer Service / ManagerEducation - 12th Pass minimum graduates preferredLocation - Goregaon WestShifts -

Position - Customer Service ExecutiveClassification - Voice / Domestic / Travel / Ticketing OperationsReports to - Team Leader Customer Service / ManagerEducation - 12th Pass minimum graduates preferredLocation - Goregaon WestShifts -