Manager Learning and Development
Job Summary
We are seeking a dynamic and passionate Learning & Development Manager to lead our hotels learning culture and drive employee development. The successful candidate will design and implement engaging training programs support leadership development ensure compliance with brand standards and foster a high-performance workforce that delivers exceptional guest experiences.
Key Responsibilities
- Develop and execute the annual learning and development strategy.
- Conduct training needs analysis and deliver effective learning programs.
- Lead onboarding orientation and mandatory compliance training.
- Coordinate leadership development succession planning and talent initiatives.
- Monitor training effectiveness and maintain accurate learning records.
- Ensure compliance with brand standards quality audits and statutory training requirements.
- Partner with department heads to enhance team capabilities and performance.
- Manage learning platforms and prepare training reports and KPIs.
Qualifications :
- Bachelors degree in Human Resources Hospitality Management Business Administration or a related field.
- Minimum 5 years of Learning & Development experience in the hospitality industry including at least 2 years in a managerial role.
- Strong facilitation coaching and presentation skills.
- Excellent communication organizational and stakeholder management abilities.
- Experience with Learning Management Systems (LMS) and Microsoft Office.
- Previous experience with an international hotel brand will be an added advantage.
Additional Information :
Candidates with extensive experience in the hotel industry and strong market connections are preferred. Applicants with significant influence in the industry will have an advantage.
We provide a competitive salary additional benefits and medical coverage.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more