Manager – Alliances
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Job Summary
Manager Alliances
About the Role
We are seeking a proactive and results-driven Manager Alliances to join our dynamic team. The role involves developing and managing strategic partnerships strengthening our brand presence and driving business growth across bank card discount programs and digital discount platforms. The ideal candidate will be responsible for leading alliance initiatives managing key stakeholders identifying new partnerships opportunities and delivering measurable business results.
Shift: Morning
Key Responsibilities
- Develop and manage strategic merchant and partner alliances.
- Identify negotiate and onboard new merchants and brands based on client requirements and business objectives.
- Manage end-to-end merchant onboarding including agreements commercial terms QR deployment staff training and campaign activation.
- Plan and manage bank card discount and promotional campaigns from launch through execution.
- Build and maintain strong relationships with merchants banking partners clients and other key stakeholders.
- Coordinate with internal teams to ensure seamless execution of campaigns and partnership initiatives.
- Oversee redemption processes merchant queries and operational issues ensuring timely resolution.
- Conduct merchant meetings market visits and regular follow-ups to strengthen partnerships and identify new opportunities.
- Monitor campaign performance merchant engagement redemption trends and partner satisfaction.
- Prepare partnership proposals commercial offers business cases and alliance agreements.
- Ensure proper placement of marketing materials and effective campaign communication across merchant outlets.
- Support reconciliation reporting performance tracking and timely resolution of partnership-related issues.
- Identify opportunities to expand the merchant network and enhance the value delivered to clients and partners.
- Lead and coordinate alliance activities providing guidance to team members where applicable and ensuring timely delivery of partnership objectives.
- Bachelors degree in Business Administration Marketing or a related field.
- 45 years of relevant experience in Alliances Partnerships Merchant Acquisition Business Development Banking FinTech Payments Loyalty or related industries.
- Strong understanding of merchant alliances bank card discount programs promotional campaigns and redemption processes.
- Excellent communication negotiation relationship management and stakeholder management skills.
- Strong commercial acumen with the ability to negotiate and structure mutually beneficial partnerships.
- Proficiency in MS Excel Word and PowerPoint.
- Strong organizational analytical and problem-solving skills.
- Ability to manage multiple priorities work cross-functionally operate under pressure and meet deadlines.
- Willingness to travel for merchant client and partner meetings.
Health & Life Insurance
Provident Fund
Bi Annual Bonus
Flexible Working Shift
Exposure to diverse tech and digital projects
Direct exposure to business development and leadership teams
Creative people-first culture with strong learning and growth opportunities.
Required Skills:
Bachelors degree in Business Administration Marketing or a related field. 45 years of relevant experience in Alliances Partnerships Merchant Acquisition Business Development Banking FinTech Payments Loyalty or related industries. Strong understanding of merchant alliances bank card discount programs promotional campaigns and redemption processes. Excellent communication negotiation relationship management and stakeholder management skills. Strong commercial acumen with the ability to negotiate and structure mutually beneficial partnerships. Proficiency in MS Excel Word and PowerPoint. Strong organizational analytical and problem-solving skills. Ability to manage multiple priorities work cross-functionally operate under pressure and meet deadlines. Willingness to travel for merchant client and partner meetings.
