Application Support Specialist
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Job Summary
Job Title: Application Support Specialist (SQL Server)
Location: Islamabad Pakistan
Job type: Remote
Role Summary
Our client is seeking an experienced Application Support Specialist to manage our SQL Server-based apps. Youll troubleshoot issues optimize performance and collaborate with devs to improve app stability. CS degree preferred.
Key Responsibilities
- *Support*: L2/L3 support for SQL Server apps resolve tickets identify root cause
- *SQL Expertise*: Write/optimize queries stored procs performance tuning
- *Monitoring*: Set up alerts ensure uptime performance monitoring
- *Collaboration*: Work with devs PMs to improve app health
- *Docs*: Maintain runbooks troubleshooting guides
- *User Support*: Help users with app issues train on best practices
Requirements
- 4 years app support/SQL Server experience
- Strong SQL writing optimization skills
- Understanding of Windows/Linux servers networking basics
- Problem-solving communication skills
- CS/IT degree or relevant experience
Skills
- Certifications: Microsoft SQL Server ITIL
- Experience with cloud platforms (AWS Azure)
- Python/scripting for automation
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