Billing Technician

Com4 is a leading global service provider in the Internet of Things (IoT) also known as Machine to Machine (M2M). We offer mobile data subscriptions tailored to our customers applications in their connected devices and equipment. This connectivity enables innovative solutions across many sectors such as energy security transport and welfare technologies.

Com4 is a significant player in the Norwegian telecom market with a 50% market share in the IoT segment. Through roaming agreements we offer IoT communication on 2G/3G/4G/5G across 700 networks globally. As a Mobile Virtual Network Operator (MVNO) Com4 has its own mobile core network and a portfolio of Business Support Systems (BSS) and Operational Support Systems (OSS).

We are looking for a Billing Technician for our BSS team motivated to ensure that the business critical billing is performed with high quality on time. This is a vital role for the company.

You will be part of a BSS team responsible for CMP & Billing and you will report to the Head of BSS. As part of this team you will ensure revenue assurance handle day-to-day operations and help shape product development to automate and scale these complex data pipelines.

In this role you will work tightly with finance sales data engineering product and customer operations. We are looking for a senior candidate but mid-level professionals with the right qualifications are encouraged to apply. You dont need a background in Telecom or IoT to be successful that can be learned. What matters most is your ability to solve problems and drive results.

We value strong collaboration open communication and a proactive mindset where you can take ownership of your work. While the skills below are helpful we prioritize your potential and eagerness to learn; this role offers significant room for growth.

To further strengthen our technical team we are looking for a Billing Technicianwho has competence or experience in several of the following areas as well as an interest in learning more:

• Experience with billing revenue assurance or managing complex data.
• Knowledge of automatic billing and pricing systems with experience managing invoicing operations rating engines and managing high-volume data transactions.
• Familiarity with the telecom value chain charging models or CDR processing.
• Bonus points for knowing TM Forum frameworks (eTOM SID TAM).
• A developer mindset and background is considered a plus but not a must. If you like to develop your own solutions it is good to know that you will have powerful AI tools at your disposal (including Claude) and macs capable of system development.
• Some proficiency in IT development system operations and automation tools (including SQL and scripting languages) for either collaborating with Com4 developers or creating efficiency autonomously.
• An interest or background in billing product management such as adapting price plans to offerings. At Com4 this means IoT cellular data products or broadband solutions like Fixed Wireless Access or new satellite services like Starlink reselling.
• A proactive approach you can drive projects forward without being micromanaged. A positive solution-oriented attitude when facing new challenges.
• Excellent teamwork skills and the ability to work across different departments in Com4. You can effectively communicate with B2B customers colleagues and stakeholders.
• Fluency in Norwegian and English.

Com4 is a highly attractive workplace. We have a flexible and growth-oriented entrepreneurial culture while offering security and competitive terms. We have an excellent working environmenthere you will find pleasant and competent colleagues in a team that helps each other and works together as one. We place great emphasis on the social aspect including regular events and celebration of successes with company trips etc. We offer state-of-the-art premises in the tech hub that has emerged at Løren/Hasle-Linje. We expect independence and commitment from you and in return offer flexibility regarding home office and the choice of work tools that suit you.

Com4 is a mobile operator offering communication services for the growth market of the Internet of Things (IoT). Com4 is a company based in Oslo with solid finances after many years as a market winner in Norway. Our owner is the Wireless Logic Group in the UK a recognized leader in the Managed IoT industry globally with 12 million SIMs worldwide and operations in more than 10 countries.

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We know the world has changed and we want to offer our employees the chance to collaborate at our unique office spaces whilst enjoying the convenience of working from home. Weve adopted a hybrid working approach to give more flexibility on where and how we work. Youll find out more about what this means for this role during the recruitment process but we are currently excited to have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity equity and inclusion in everything we do. As a global company that drives culture we aim to reflect the worlds diverse voices both internally and externally to ensure success in our mission.

By applying for this role you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access erase or restrict the holding or processing of your data please contact us () and we will respond to your query as soon as possible.