Ninja Van

Job OverviewThe Account Management Associate is responsible for building and maintaining strong relationships with assigned clients ensuring high levels of customer satisfaction and service delivery. This role serves as the primary point of contact for clients focusing on account rete

Job OverviewThe Account Management Associate is responsible for building and maintaining strong relationships with assigned clients ensuring high levels of customer satisfaction and service delivery. This role serves as the primary point of contact for clients focusing on account rete

岗位职责1与前端销售团队紧密合作收集和了解客户信息及发货计划进行系统账户创建和信息归档协助客户按照标准流程进行发货跟进物流状态并监督时效提供良好服务体验2结合客户日常物流异常个案有意识进行判断和信息过滤将有效准确的信息反馈内部以便协助快速定位问题和解决问题3定期汇总客户日常反馈客户短期特殊需求异常投诉提前察觉物流/信息流的流程缺陷主动提出合理的优化需求与客户和内部跨部门多方沟通4定期针对物流运营问题进行数据分析和复盘异常SLA时效货量波动与国内仓库干线清关团队进行沟通协作寻求对应解决方案并推动方案落地及持续监控方案优化效果任职要求1物流管理国际贸易或工商管理相关专

岗位职责1与前端销售团队紧密合作收集和了解客户信息及发货计划进行系统账户创建和信息归档协助客户按照标准流程进行发货跟进物流状态并监督时效提供良好服务体验2结合客户日常物流异常个案有意识进行判断和信息过滤将有效准确的信息反馈内部以便协助快速定位问题和解决问题3定期汇总客户日常反馈客户短期特殊需求异常投诉提前察觉物流/信息流的流程缺陷主动提出合理的优化需求与客户和内部跨部门多方沟通4定期针对物流运营问题进行数据分析和复盘异常SLA时效货量波动与国内仓库干线清关团队进行沟通协作寻求对应解决方案并推动方案落地及持续监控方案优化效果任职要求1物流管理国际贸易或工商管理相关专

Ninja Vanis a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company

Ninja Vanis a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service op

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service op

The Senior Executive Demand & Planning (Supply Chain) is responsible for managing demand forecasting inventory planning replenishment and inbound supply operations to ensure optimal stock availability and business continuity. This role works closely with Sales Commercial principals an

The Senior Executive Demand & Planning (Supply Chain) is responsible for managing demand forecasting inventory planning replenishment and inbound supply operations to ensure optimal stock availability and business continuity. This role works closely with Sales Commercial principals an

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service op

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service op

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become one of the regions largest and fastest-growing last-mile logistics

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become one of the regions largest and fastest-growing last-mile logistics

Job SummaryThe Recovery Executive (Dispute) is responsible for investigating and resolving delivery-related disputes claims and parcel recovery cases within established service level agreements (SLAs). This role ensures accurate case handling thorough root cause analysis and timely re

Job SummaryThe Recovery Executive (Dispute) is responsible for investigating and resolving delivery-related disputes claims and parcel recovery cases within established service level agreements (SLAs). This role ensures accurate case handling thorough root cause analysis and timely re

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become one of the regions largest and fastest-growing last-mile logistics

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become one of the regions largest and fastest-growing last-mile logistics

Job SummaryThe Recovery Executive (Dispute) is responsible for investigating and resolving delivery-related disputes claims and parcel recovery cases within established service level agreements (SLAs). This role ensures accurate case handling thorough root cause analysis and timely re

Job SummaryThe Recovery Executive (Dispute) is responsible for investigating and resolving delivery-related disputes claims and parcel recovery cases within established service level agreements (SLAs). This role ensures accurate case handling thorough root cause analysis and timely re

Job PurposeThe Executive Inventory Management is responsible for maintaining accurate inventory records supporting stock control activities and ensuring timely fulfilment and distribution of consumables equipment and merchandise across departments. This role also supports asset tracki

Job PurposeThe Executive Inventory Management is responsible for maintaining accurate inventory records supporting stock control activities and ensuring timely fulfilment and distribution of consumables equipment and merchandise across departments. This role also supports asset tracki

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015 Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.Ninja Xpress provides flexible service opt