Retail Associate Ikeja
Job Summary
- Cultivate excellent product knowledge
- Guide customers to making purchases and close transactions
- Respond to customer enquiries and make best effort to resolve complaints
- Maintain good cleanliness and good decorative order in the physical premises
- Manage stock levels and ensure availability of inventory in-store
- Make sure the POS is working
- Ensure supply of all office consumables
- Ensure timely opening of the store
- Arrange store display in an inviting fashion
- Accept repairs and ensure they are dispatched and returned in a timely fashion
- Enforce company policies
- Execute company promotions and offers
- Excellent spoken and written English. You will be administered a diction test
- Tech-savvy and comfortable using computers and software
- Ability to speak a major Nigerian language is a plus (Igbo Yoruba Hausa)
- Ability to sell a high-end product for a luxury brand
- You need to be comfortable dealing with well-educated and affluent customers
- Product knowledge
- Personable and sunny personality
- Calm disposition and ability to work under pressure
- Excellent personal grooming is a MUST
- Excellent diction and ability to give written instructions and information clearly and concisely
- Commitment to customer satisfaction
- Ability to multi-task
- Good problem-solving skills
Required Skills:
- Ability to speak a major Nigerian language is a plus (Igbo Yoruba Hausa) - Ability to sell a high-end product for a luxury brand - You need to be comfortable dealing with well-educated and affluent customers - Product knowledge - Personable and sunny personality - Calm disposition and ability to work under pressure - Excellent personal grooming is a MUST - Excellent diction and ability to give written instructions and information clearly and concisely - Commitment to customer satisfaction - Ability to multi-task - Good problem-solving skills
Required Education:
- Excellent spoken and written English- Female between 25 and 35 preferred - Tech-savvy and comfortable using computers and software