People and Operations Manager

We are seeking a proactive and detail-driven People & Operations Manager to join our team. Youll play a pivotal role in ensuring smooth payroll operations managing technical recruitment strengthening onboarding & learning programmes and shaping foundational HR policies. The following are the core functions for the role:

• Manage end-to-end recruitment for tech and non-tech roles by crafting job postings screening and guiding candidates through interviews and offers.
  
• Process payroll accurately and on time; troubleshoot payroll issues; collaborate closely with finance.
  
• Manage benefits administration (PTO leaves insurance) and maintain records.
  
• Design and execute seamless onboarding experiences; ensure all documentation orientation and system access are completed.
  
• Support L&D initiatives: coordinate training sessions manage training calendars track participation and completion.
  
• Contribute to drafting and updating HR policies standard operating procedures and handbooks ensuring labour law compliance across different countries.
  
• Maintain employee records respond to HR inquiries analyse HR metrics and support continuous process improvements.
  
• Maintain employee databases analyse HR metrics (turnover time-to-hire satisfaction) and generate insights.
  

• 5-7 years of experience in HR or People Operations.
  
• Candidates must possess a recognised HR certification e.g. CIPM CIHRM SPHRI HRCI.
  
• Proven expertise in managing technical recruitment cycles.
  
• Sound knowledge of payroll systems and proficiency in HR systems.
  
• Experience coordinating onboarding and training programs.
  
• Strong communication skills and a collaborative mindset.
  
• Good knowledge of data analysis (Excel HR dashboards) with excellent attention to detail.
  
• Strong knowledge of labor laws and employment regulations across at least two regions.
  
• Ability to prioritize in a fast-paced evolving work environment.
  
• Experience working in a consulting firm is an advantage.