Partnership Lead

1. Partnership Development & Growth
   

• Develop and execute the partnership strategy for Shuttlers premium on-demand and scheduled mobility business with a clear focus on customer acquisition ride volume and revenue growth.
  
• Identify industries businesses platforms and customer communities with recurring scheduled or on-demand mobility needs.
  
• Build and manage a strong pipeline of prospective partners across priority segments.
  
• Prospect pitch negotiate and close strategic and commercial partnerships.
  
• Develop partnership models that make Shuttlers the preferred or recommended mobility option within partner ecosystems.
  
• Build long-term relationships with key partners and continuously identify opportunities to expand the commercial value of each partnership.
  

• Build partnerships across relevant mobility demand channels including:
  
• Shortlets Airbnb hosts and shortlet management companies enabling guests to access reliable airport transfers scheduled trips and on-demand transportation throughout their stay.
  
• Hotels and serviced apartments positioning Shuttlers as a preferred mobility option for guests business travellers and visitors.
  
• Property managers residential estates and developments providing convenient on-demand and scheduled mobility solutions for residents and visitors.
  
• Corporate organisations supporting executive transportation employee mobility guest transportation airport transfers and business travel.
  
• Travel and tourism businesses partnering with travel agencies tour operators and destination management companies to integrate transportation into travel experiences and itineraries.
  
• Events and entertainment working with event organisers venues conferences weddings and entertainment businesses to provide scheduled and on-demand transportation for attendees and guests.
  
• Restaurants lifestyle and hospitality businesses developing mobility partnerships that improve the end-to-end customer experience.
  
• Airlines and travel-related businesses developing partnerships around airport transfers and traveller mobility where commercially viable.
  
• Coworking spaces and business communities creating mobility offerings for professionals members and visitors.
  
• Digital platforms and marketplaces identifying opportunities to integrate or bundle Shuttlers mobility into relevant customer journeys.
  

• Develop compelling partnership propositions tailored to different partner segments and mobility use cases.
  
• Structure commercial arrangements including referral models negotiated rates commissions ride packages corporate accounts bundled services and other partnership models.
  
• Prepare proposals presentations and commercial business cases for prospective partners.
  
• Lead commercial negotiations and coordinate contracting and onboarding of new partners.
  
• Ensure partnerships have clearly defined commercial objectives responsibilities and performance expectations.
  
  

• Work closely with Product Marketing Sales and Operations to successfully launch new partnerships.
  
• Develop joint activation plans that make it easy for partner customers to discover book and use Shuttlers on-demand and scheduled mobility services.
  
• Work with Marketing to develop relevant partner campaigns referral programmes promotions and co-marketing initiatives.
  
• Identify opportunities to embed Shuttlers into partner customer journeys through booking links QR codes referral codes platform integrations or other appropriate channels.
  
• Ensure operational readiness and service quality for partnerships before launch.
  

• Track the performance of each partnership against agreed commercial objectives.
  
• Monitor ride volume customer acquisition revenue conversion and repeat usage generated through partnership channels.
  
• Maintain strong relationships with active partners and resolve commercial or operational issues that could affect performance.
  
• Identify opportunities to expand successful partnerships across additional locations customer segments or mobility use cases.
  
• Regularly review the partnership portfolio and prioritise relationships generating the strongest commercial value.
  

Success in this role will primarily be measured by:

• Revenue generated through partnership channels.
  
• Number and value of rides generated through partnerships.
  
• Number of new customers acquired through partnership channels.
  
• Number and quality of active revenue-generating partnerships.
  
• Conversion of partnership pipeline into launched and active partnerships.
  
• Repeat usage and retention of customers acquired through partnerships.
  
• Growth in ride volume and revenue from existing partners.
  
• Contribution of partnerships to the overall growth of Shuttlers premium on-demand and scheduled mobility business.
  
  

• Relevant experience in partnerships business development commercial growth or strategic sales preferably within mobility e-hailing travel hospitality technology marketplaces or another consumer-facing business.
  
• Demonstrated experience identifying pitching negotiating and closing commercial partnerships.
  
• Strong commercial judgment and ability to identify partnerships that can translate into measurable customer acquisition ride demand and revenue.
  
• Experience managing a partnership pipeline from prospecting through negotiation launch and account growth.
  
• Strong relationship management and stakeholder engagement skills.
  
• Ability to develop partnership propositions commercial models and business cases.
  
• Comfortable working cross-functionally with Product Marketing Operations and Sales teams.
  
• Strong presentation negotiation and communication skills.
  
• Data-driven approach to evaluating partnership performance and deciding where to invest resources.
  
• Entrepreneurial mindset with the ability to identify opportunities and build new commercial channels from the ground up.