Learning and Development Support Specialist

Key Roles and Responsibilities

Content Development and Slides Design:

• Collaborate and research effectively to design and develop engaging and comprehensive curriculums.
• Assist in conducting needs analysis (where necessary) to identify learning objectives and outcomes.
• Assist with writing compelling training proposals.
• Develop training slides ice breakers and other class activities that ensures high-quality learning experience.

Training Coordination:

• Ensure all items on the training checklist is ticked in a timely manner for all trainings implant or open programmes.
• Liaise with all necessary vendors required in contributing to the success of the execution of trainings.
• Liaise with the Office assistants in ensuring all items are in place before commencement of trainings.

Report Writing

• Compile and document detailed reports on training programmes where required.

Clients and Participants Experience:

• Maintain a positive and professional client and participant experience by providing timely updates on trainings.
• Ensuring all training logistics are in place in a manner that makes learning experience seamless and outstanding.
• Ensuring training environment is conducive for learning at all times.

Data & Pipeline Management:

• Develop and maintain robust database marketing database of previous clients and prospects across different industries.
• Ensure the maintenance and regular update of a comprehensive participants database.

Employer Branding:

• Contribute to KPMGs employer branding and EVP initiatives by promoting our culture and values through various channels. Staying up to date on updates in various sectors to enhance the L&D pipeline and process.

Academic/ Professional qualifications and Experience:

• A minimum of a Second-Class Lower Division from a recognized university.
• Minimum of 2 3 years experience in a Learning and Development role.
• Minimum of 5 OLevel credits in two sittings (including English and Mathematics).
• A strong passion and willingness to build a career in Learning and Development.
• Strong experience in research and developing training slides proposals curriculums and other instructional materials.
• Proficiency in the use of technology AI & Digital skills- MS office packages with specific attention on Microsoft PowerPoint in designing visually slides.
• Great administrative coordination organisation and problem-solving skills.
• Excellent verbal and written communication skills in relating with clients and training participants.
• Good report writing skills.
• Good attention to details.
• Good project management skills.
• Good stakeholder management skills.