Master Data & Systems Specialist

Reporting into our Merchandise Systems & Governance Manager youll play a critical role in ensuring the information that powers our merchandise function is accurate reliable and fit for purpose to ultimately support better decision-making across the business.  

What youll be doing: 

• Data & Governance - Maintain accurate merchandise master data across key systems and drive data quality consistency and governance standards. 
• Systems Support - Provide guidance and troubleshooting for merchandise systems and support users/teams optimising system capabilities. 
• System Administration - Manage system updates hierarchy maintenance and user access and support testing upgrades and system enhancements. 
• Quality & Compliance - Monitor data quality and system compliance investigate recurring issues and implement sustainable solutions. 
• Stakeholder Management - Collaborate across Merchandise Planning and Technology teams to resolve issues and improve processes 
• Operational Support - Provide subject matter expertise and support for merchandise operational issues ensuring timely resolution and minimising business disruption. 
• Process Governance - Maintain and improve merchandise processes controls and standards to support consistent ways of working and effective governance. 
• Change & Enhancement Support - Support the implementation of system enhancements process changes and new functionality ensuring solutions meet business requirements and are operationally effective 
• Continuous Improvement - Identify opportunities to simplify processes and improve systems. 

Qualifications :

• Relevant qualification in Business Commerce Information Systems or a related field or equivalent practical experience 
• Experience working with master data business systems or system administration in commercial environment (retail would be a bonus!) 
• Strong understanding of data governance data quality and system processes.  
• Strong analytical and problem-solving skills with the ability to identify root causes and drive solutions  
• Advanced Excel skills and confidence working across multiple systems 
• Experience supporting business process improvement system enhancements testing and change implementation. 
• Knowledge of merchandise planning supply chain or retail business processes would be advantageous 
• Able to translate technical concepts into clear practical guidance for stakeholders 
• Exceptional attention to detail accuracy and process discipline 
• Highly organised with the ability to manage competing priorities in a fast-paced environment  
• Strong relationship-building and communication skills with a collaborative work approach 
• Proactive and curious mindset with a focus on continuous improvement and challenging existing ways of working. 
• Experience working with cross-functional stakeholders to influence outcomes resolve issues and drive process improvements 

Additional Information :

When you join us we offer a range of benefits that work for you your lifestyle and your career which include: 

• Discounts across our brands 
• Birthday leave and charity day off 
• 26 weeks paid parental leave 
• Free parking EV charging at our Northshore support office 
• We value collaboration connection & flexibility with 1 day (Friday) WFH 
• Onsite gym and café at our Northcote support office (great views of the Waitemata and a decent lunch menu!) 
• A range of wellbeing support and development opportunities 

This is Warehouse Country. A place where people matter communities come first and careers are built to last.  Keen to come join us on this journeyApply now and we look forward to talking! 

Remote Work :

No

Employment Type :

Full-time