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IT Support Engineer

Preferable.ai

Job Location:

Dunedin - New Zealand

Monthly Salary: Not provided by the employer

Posted: 9 August 2026 (8 hours ago)

Application Deadline: 6 November 2026

Vacancies: 1 Vacancy

Job Summary

Job Description Desktop Support Engineer - (FTE position) - Dunedin New Zealand

Greetings from EIL Global!

EIL Global is a leading IT services provider delivering End User Computing (EUC) Infrastructure Networking and Data Centre support across the Asia Pacific and EMEA regions. Headquartered in Adelaide Australia we partner with global enterprises to provide reliable onsite IT support across multiple countries.

We are currently looking for experienced Desktop Support Engineer - (FTE position) - Dunedin New Zealand.

Key Responsibilities

Provide onsite desktop support and troubleshoot hardware and software issues.

Perform Windows operating system installations upgrades and re-imaging.

Diagnose and resolve issues related to desktops laptops printers and peripherals.

Perform basic network troubleshooting in LAN/WAN environments.

Configure and troubleshoot routers switches and other network devices.

Respond to service requests promptly while maintaining a high level of customer satisfaction.

Document all support activities troubleshooting steps and resolutions accurately.

Collaborate with internal teams and client stakeholders to ensure smooth service delivery.

Requirements

Minimum 4 years of experience in IT support desktop support or field services.