Senior Forward Deployed Engineer

Why

At project44 we believe in better and is what better looks like for thelogisticsservice provider market.

For years project44 focused on global shippers as our core customer. That focus worked. Our Shipper business is a category leader growing 20% year-over-year. That strength is what makes the next chapter possible.

Shippers and LSPs are fundamentally different businesses. Shippers buylogisticssoftware to support their core operations. Logistics Service Providers freight forwarders brokers and 3PLs selllogisticsas their product. Their software is their competitive edge. They buy fastbuild onAPIs and agents and reward teams that ship in weeks not quarters.

This is why we created : a dedicated AI-native division built to serve the LSP market with the focus speed and resources it scope and ownership of an AI startup backed by the infrastructure of a $124M business 259K carriers billions of shipment outcomes agents in production and direct access to project44s data graph carrier network and enterprise relationships.

This is a small hand-picked teamoperatingacross Chicago San FranciscoBangalore and the EU. Flat org. Forward-deployed engineering. AI coding tools across the workflow. Agents as the product surface. Customers who pilot in weeks and tell you what they think directly.

The LSP market is moving fast. AI agent startups are growing 300% year-over-year and seven of eightsellto LSPs. We have the data position the platform the customers and now the the engineers who will build it with us.

AI at project44

We expect every project44 team member regardless of role or function to actively leverage AI in their day-to-day work. Whether youre building product serving customers managing people or running operations AI is a tool youre expected to use with intent curiosity and judgment. We dont expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value direct it effectively evaluate outputs critically and govern it responsibly. We invest in our teams AI fluency because we believe its a competitive advantage for every person at project44 not just our engineers

If youre driven to solve meaningful problems leverage AI to scale rapidly drive impact daily and be part of a high-performance team we should talk.

The Role

Most engineers build for customers. FDEs build with them. Youll be embedded directly with high-value LSP accounts owning integration architecture customizing agent workflows and serving as the ground truth between how LSPs actually operate and how our product team thinks they do. Your job is to transform logistics from a reactive service into a programmable network replacing manual workflows with autonomous agent-to-agent coordination. What you learn in the field shapes the roadmap. You ship in weeks not quarters.

What Youll Work On

• Own end-to-end integration for dedicated LSP accounts configure bi-directional webhooks and event-driven pipelines so AI agents can read act and write data into customer TMS WMS and ERP systems instantly
• Unify disparate customer data into a single actionable signal driving dynamic interoperability across core business systems
• Customize interfaces and agent logic to fit existing LSP workflows across freight procurement load tendering and exception handling reducing time-to-value and making adoption feel natural
• Feed the right context to agents and debug decisions when they go wrong tracing failures back to the specific data point prompt or tool use that caused them
• Build event-driven pipelines (Kafka/PubSub) that carry agent intent at the scale of millions of logistics events per day
• Serve as the ground truth we cant build a world-class product in a silo. Your field observations directly inform what gets on the roadmap and when

What Were Looking For

Qualifications

• 5 years in software engineering solutions engineering or technical implementation in a customer-facing role
• Mastery of API-first design and bi-directional webhook configuration
• Experience with event-driven architecture and stream processing (Kafka PubSub or similar)
• Hands-on integration experience with TMS WMS or ERP systems
• Strong debugging skills across distributed agent-driven workflows
• Deep domain knowledge in logistics freight procurement load tendering carrier management and exception handling. LSP customers dont trust engineers who dont understand their world. You need to speak their language to earn the right to change how they work.

Nice to Have

• Experience with agentic AI systems context feeding prompt engineering tool invocation stateful agents
• Prior experience in a forward-deployed or field engineering role
• Containerization and orchestration (Docker Kubernetes)

How You Work

• You take ownership of outcomes not just deliverables
• You bring back what you see in the field and use it to make the product better
• You move fast iterate in the open and dont wait for perfect conditions
• You can translate technical complexity to both engineers and LSP operators without losing either audience

Work Authorization: Candidates must be authorised to work in the EU/Netherlands without current or future employer-sponsored visa support.

In-office Commitment:Our office is where ideas spark connections thrive and innovation comes alive. We are looking for candidates who are enthusiastic and committedto joining our team on-sitein our beautiful headquarters 3 days a week. Together were building something extraordinarylearn grow and thrive in our fast-paced transformative environment.

Diversity & Inclusion

At project44weredesigning the future of how the world moves. As we work to deliver a truly world-class productwereintentionally building teams that reflect the unique communities we on creating a company where all team members can bring their authenticselvesto work every day.

project44 is an equal opportunity employer. If you share our values and passion for the future oflogisticswedlove to review your application. Even if youdontmeet 100% of the requirements please consider applying studies show you can still be a strong candidate at 50%.

For any accommodation needed during the hiring process please email