Projects Operations Manager

Location Amsterdam - On-site semi-industrial site with experimental installations and laboratories
Reports to - Project Director
Direct reports - Project Managers / Project team members
Employment type - Full-time
Language - Fluent in both engish and Dutch (C1) is a must 

Role Purpose

Own end-to-end delivery of technical asset-replacement and infrastructural projects on site for one of our major global energy clients with a diverse portfolio across traditional and renewable energy sectors.
 

Act as the clients single point of contact for all operational project matters while ensuring the team executes to a consistent project management methodology protects scope schedule and budget and operates safely within a live industrial and laboratory environment.

Key Responsibilities

Client & Stakeholder Management

• Act as the first point of contact for the client on all operational project questions; manage expectations and communication cadence
• Align with the maintenance organisation on new project requests feasibility and prioritisation
• Chair steering committee and status meetings; escalate issues with recommended options not just problems

Project Governance & Delivery

• Ensure all project managers follow the defined PM process and methodology (stage gates templates change control closeout)
• Own scope control manage change requests formally and prevent scope creep
• Steer planning critical path and interdependencies across a multi-project portfolio
• Own budget adherence track CAPEX/OPEX forecast vs. actual and report variances
• Ensure deliverables meet agreed quality standards before handover to operations/maintenance

Team & Resource Management

• Hold HR line responsibility: performance management coaching development plans and hiring input
• Manage team capacity and utilization across concurrent projects; resolve resource conflicts
• Ensure on-site presence and coverage appropriate to project phases and safety needs

Risk & Issue Management

• Maintain a live risk register at both project and portfolio level; drive mitigation actions to closure
• Own the issue escalation path and maintain a decision log for traceability

HSE & Compliance

Ensure all projects comply with site safety permit-to-work and lab-specific protocols (e.g. LOTO hazardous materials handling Management of Change)

• Coordinate with EHS/QA functions on commissioning and handover of experimental or regulated installations
• Ensure contractor safety compliance site inductions and adherence to permit requirements

Procurement & Contractor Coordination

• Coordinate with procurement on technical scopes vendor selection and contract performance
• Manage subcontractor and vendor relationships for specialised technical work

Change Management & Handover

• Ensure formal handover to maintenance/operations including as-built documentation spares lists and training
• Manage the Management of Change (MOC) process for modifications

Reporting & Continuous Improvement

• Provide portfolio-level status reporting to leadership (schedule cost safety and quality KPIs)
• Drive lessons-learned reviews and continuously improve PM process and templates
• Maintain project documentation standards and ensure audit-readiness

Core Competencies

• Stakeholder management and executive-level communication
• Financial and budget literacy (CAPEX tracking business case validation)
• People leadership and conflict resolution
• Risk-based decision making
• Process discipline balanced with pragmatic hands-on problem-solving on the shop floor

Qualifications :

• Bachelors or Masters degree in Engineering Industrial Technology or a related technical field
• PMP certification (PMI) required or in progress; PRINCE2 also acceptable
• 710 years managing technical or infrastructural projects including at least 3 years in a team-lead or PMO-type role
• Experience in industrial process pharmaceutical or laboratory environments preferred
• Working knowledge of HSE regulations relevant to industrial and laboratory sites
• Experience with project controls tools (e.g. MS Project Primavera ERP/CAPEX systems)

Aanvullende informatie :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role which are to be adhered to where applicable.

Please find out more about us at  our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

No

Employment Type :

Full-time