Learning & Development Digital Learning Administrator

Are you passionate about Learning & Development and delivering smooth digital learning experiences at scale Join our L&D team at Amsterdam HQ as our Digital Learning Administrator! At Picnic we are revolutionizing the grocery industry with our innovative app-only service. As the technical backbone of our digital learning infrastructure you will ensure our 20000 operational employees and 500 leaders have seamless secure and reliable access to the training they need. Youll keep our LMS (the Picnic Academy) running like clockwork while creating engaging content and supporting platform innovation to optimize learner experience across all markets (the Netherlands Germany and France).

Maintains learning platform and innovates for optimal learner experience (70%)

• Access & permissions: Manage user access integrations (partnering with Tech teams) to guarantee smooth onboarding role-based access and automated content triggers

• Content architecture: Build and maintain a scalable content library with clear naming conventions and version control across languages to prevent content clutter.

• Technical maintenance & security: Resolve open tech support tickets serve as primary point of contact for the LMS provider and handle bug escalation processes.

• Operational analytics: Build and maintain (Tableau) dashboards to track completion rates deliver periodic stakeholder reporting and translate learning data into actionable business insights.

• Self-service & enablement: Empower the wider L&D team and operational stakeholders through practical training toolkits and hands-on guidance to manage basic LMS operations.

• Platform innovation: Implement new platform initiatives to improve the learner experience and automate system processes to reduce manual labor.

Updates & creates digital content (30%)

• Content creation: Lead small projects for engaging digital content creation in close collaboration with operational colleagues.

• Platform updates: Upload test and publish updated content assets and learning paths ensuring a seamless learning experience.

• Finished Bachelors or Masters degree (preferably in HR EdTech Information Systems or Business Management)

• 24 years of hands-on experience managing and administering an LMS or HR platform

• Technical savvy: Strong grasp of system integrations content access automations and data analytics

• Experience with data visualization tools (preferably Tableau)

• Fluency in English; Dutch German and/or French is a strong plus

• Highly structured detail-oriented problem solver who loves streamlining platform workflows

• Strong connector who effectively collaborates with Operational colleagues HR/Workday IT and Security teams

Fresh Lunch coffee and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore through our partnership with Lease a Bike you can rent-to-own a new (e)bike at a discounted rate

Learning & development

Youll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses Academy trainings and more. Interested in improving your mental wellbeing Through OpenUp you get free access to trained psychologists and many courses.

All the rest

At Picnic you get 25 holidays we cover your travel expenses and offer a pension plan. And your phone and laptop are on us as well.