Internal Sales
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Job Summary
ACDC Express is looking for a motivated and customer-focused Internal Sales to join our Sales team. The successful candidate will be responsible for assisting customers in-store preparing quotations processing orders providing technical product advice and driving sales while delivering exceptional customer service.
This role is ideal for someone with strong sales skills excellent communication abilities and a passion for building lasting customer relationships in a fast-paced retail environment.
- Assist customers with product selection and technical advice.
- Generate quotations and follow up on outstanding quotes.
- Process customer orders invoices and payments accurately.
- Handle customer enquiries via telephone email and in-store.
- Promote products specials and marketing campaigns.
- Achieve individual and store sales targets.
- Build and maintain strong customer relationships.
- Process returns and exchanges in accordance with company procedures.
- Perform daily cash-ups and balance transactions.
- Assist with stock receiving stock counts and general store operations when required.
Required Skills:
Customer Service Retail Sales Product Knowledge Cash Handling & POS Operations Communication Skills Attention to Detail Teamwork & Time Management
Required Education:
Grade 12 (NQF Level 4) or equivalent.13 years experience in retail sales or customer in the electrical hardware or retail industry will be advantageous.
