Branch Manager- Windhoek

Greg's Motor Spares

Job Location:

Windhoek - Namibia

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Summary

The Branch Manager Windhoek plays a pivotal role in driving the operational excellence sales performance and customer satisfaction of our automotive branch in the heart of Namibias capital.

Responsibilities

Lead mentor and develop a high-performing sales and service team to achieve branch KPIs and business targets.
Develop and execute annual sales and business development strategies aligned with corporate goals and market trends.
Oversee daily branch operations including inventory management vehicle delivery service scheduling and compliance with safety and regulatory standards.
Monitor financial performance including revenue profit margins cost control and budget adherence ensuring accurate reporting and forecasting.
Deliver exceptional customer experiences by managing client relationships resolving complaints and implementing service improvements.
Conduct regular performance reviews training sessions and coaching to enhance team capabilities and engagement.
Collaborate with marketing and regional teams to promote brand initiatives campaigns and new vehicle launches.
Identify and pursue new business opportunities including fleet sales partnerships and dealer network expansion.
Ensure strict adherence to company policies ethical standards and legal requirements across all operations.
Act as the primary point of contact for customers suppliers and internal stakeholders demonstrating strong negotiation and conflict resolution skills.
Utilize Microsoft Office Suite and relevant business software (e.g. CRM ERP) to maintain accurate records generate reports and support data-driven decisions.
Maintain a safe organized and efficient branch environment that reflects the brands values and service standards.

Requirements

Requirements:

Minimum 5 years of progressive experience in the automotive industry with at least 2 years in a leadership or managerial role.
Grade 12 or equivalent
Proven track record in sales leadership business development and achieving or exceeding performance targets.
Strong leadership and team management skills with demonstrated ability to inspire motivate and retain talent.
Excellent communication and interpersonal skills with the ability to engage effectively with customers staff and senior management.
In-depth knowledge of automotive sales processes vehicle financing warranties and after-sales service.
Advanced proficiency in Microsoft Office (Word Excel PowerPoint) and experience with CRM or ERP systems.
Exceptional decision-making and problem-solving abilities particularly under pressure and in high-stakes situations.
Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines consistently.
High level of integrity professionalism and ethical conduct in all business dealings.
Strategic planning and goal-setting capabilities with a focus on long-term growth and operational efficiency.
Attention to detail and accuracy in financial reporting record-keeping and compliance documentation.
Willingness to work flexible hours including weekends and evenings as required by business needs.
Valid drivers license and clean driving record.

Required Skills:

Cash Handling POS System Operation Customer Service Cash Register Operation Payment Processing Mathematical Skills Attention to Detail Communication Skills Time Management Multitasking Teamwork Problem Solving Inventory Management Accuracy Conflict Resolution Reliability Computer Literacy Adaptability Professionalism Sales and Upselling

Required Education:

Grade 12 or equivalent 1-3 year experience

SummaryThe Branch Manager Windhoek plays a pivotal role in driving the operational excellence sales performance and customer satisfaction of our automotive branch in the heart of Namibias capital. ResponsibilitiesLead mentor and develop a high-performing sales and service team to achieve branch KPI...

Summary

The Branch Manager Windhoek plays a pivotal role in driving the operational excellence sales performance and customer satisfaction of our automotive branch in the heart of Namibias capital.

Responsibilities

Lead mentor and develop a high-performing sales and service team to achieve branch KPIs and business targets.
Develop and execute annual sales and business development strategies aligned with corporate goals and market trends.
Oversee daily branch operations including inventory management vehicle delivery service scheduling and compliance with safety and regulatory standards.
Monitor financial performance including revenue profit margins cost control and budget adherence ensuring accurate reporting and forecasting.
Deliver exceptional customer experiences by managing client relationships resolving complaints and implementing service improvements.
Conduct regular performance reviews training sessions and coaching to enhance team capabilities and engagement.
Collaborate with marketing and regional teams to promote brand initiatives campaigns and new vehicle launches.
Identify and pursue new business opportunities including fleet sales partnerships and dealer network expansion.
Ensure strict adherence to company policies ethical standards and legal requirements across all operations.
Act as the primary point of contact for customers suppliers and internal stakeholders demonstrating strong negotiation and conflict resolution skills.
Utilize Microsoft Office Suite and relevant business software (e.g. CRM ERP) to maintain accurate records generate reports and support data-driven decisions.
Maintain a safe organized and efficient branch environment that reflects the brands values and service standards.

Requirements

Requirements:

Minimum 5 years of progressive experience in the automotive industry with at least 2 years in a leadership or managerial role.
Grade 12 or equivalent
Proven track record in sales leadership business development and achieving or exceeding performance targets.
Strong leadership and team management skills with demonstrated ability to inspire motivate and retain talent.
Excellent communication and interpersonal skills with the ability to engage effectively with customers staff and senior management.
In-depth knowledge of automotive sales processes vehicle financing warranties and after-sales service.
Advanced proficiency in Microsoft Office (Word Excel PowerPoint) and experience with CRM or ERP systems.
Exceptional decision-making and problem-solving abilities particularly under pressure and in high-stakes situations.
Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines consistently.
High level of integrity professionalism and ethical conduct in all business dealings.
Strategic planning and goal-setting capabilities with a focus on long-term growth and operational efficiency.
Attention to detail and accuracy in financial reporting record-keeping and compliance documentation.
Willingness to work flexible hours including weekends and evenings as required by business needs.
Valid drivers license and clean driving record.