Technical Program Manager
Mexico City - Mexico
Job Summary
We areseekinga highly motivatedSenior Technical Program Manager (TPM)to supportourorganization within Datacenter Hardware Engineering. This role will drive qualification governance release readiness operational excellence and automation initiatives across hardware and firmware qualification programs.
The ideal candidate excels in cross-functional coordination process engineering data-driven execution and technical program leadership within complex engineering environments.
Responsibilities
- Own qualification process governance across intake planning execution sign-off and deployment readiness.
- Drive qualification compliance reviews for firmware releases product changes and engineering work items.
- Lead integrated schedules across sustaining releaseQaaS and pre-check/UAT programs.
- Drive operational cadenceincludesreadiness reviews intake reviews retrospectives and risk escalations.
- Use Azure DevOps (ADO) to manage workflow governance data quality risk tracking and state discipline.
- Partner with engineering teams on automation initiatives using Power Automate AI tooling Power BI and Kusto/KQL.
- Develop dashboards and insights for portfolio health SLA adherence aging fleet exposure and release readiness.
- Drive Lean/Kaizen continuous improvement efforts to reduce cycle time rework and operational inefficiencies.
- Coordinate across engineering qualification sustaining ODM/SI and product management organizations.
- Deliver executive-ready communications reporting and technical reviews.
Qualifications
- 5 years of Technical Program Management experience.
- Experience leading complex cross-functional engineering programs with multiple dependencies.
- Strong communicationand stakeholder management skills withabilityto lead without authority.
- Hands-on experience with Azure DevOps (ADO) Excel Power BI Power Automate and Kusto/KQL.
- Experience in process engineering quality/validation or operational excellence environments.
- Strong analytical troubleshooting and problem-solving capabilities.
- Ability tooperateeffectively in ambiguous and fast-paced environments.
Preferred Qualifications
- Experience with hyperscale datacenter hardware and firmwarequalification.
- Familiarity with server hardware architecture and infrastructure technologies.
- Experience with release management sustaining engineering audit/compliance programs orQaaSframeworks.
- Lean/Kaizen continuous improvement experience.
- Background supporting automation and AI-enabled operational workflows.
Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.