Technical Operations Program Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth were looking to add a Program Manager . The Program Manager will be based in Guadalajara North reporting to Program Management ManagerIn this role you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

• Organize plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines delivery quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame funding requirements procedures for accomplishing program staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customers satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects costs and other customer related matters through business and expertise.

The experience were looking to add to our team:

• Bachelors degree in engineering or related field or equivalent experience.
• Advanced English
• Engineering background
• Experience in SMT processes work order reduction and production line installations
• Experience working with CFT (Cross-Functional Teams) at a managerial level
• Strong internal communication skills
• Experience leading teams
• Continuous improvement mindset
• Excellent internal communication management
• Project management experience
• Knowledge of Core Tools and problem-solving methodologies

What youll receive for the great work you provide:

• Saving Fund
• Christmas bonus
• Holiday bonus
• Medical Insurance
• Life Insurance

HS115

Job Category

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).