Technical Lead (DaaS)
Job Location:
Mexico City - Mexico
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Overview
The Technical Lead serves as the primary technical authority for client data delivery projects within IQVIAs Data as a Service (DaaS) platform. This role provides technical leadership mentors Configurators supports Project Managers and ensures successful delivery of client solutions while acting as an escalation point for complex technical and production issues.
Responsibilities
- Lead technical implementation activities for client data delivery solutions.
- Provide technical guidance mentoring and oversight to Configurators.
- Partner with Project Managers to deliver projects on time and within scope.
- Participate in client meetings technical discussions and solution reviews.
- Design implement and support client data delivery processes and configurations.
- Troubleshoot complex database infrastructure connectivity and integration issues.
- Serve as Tier 3 support for production incidents and escalations.
- Review project deliverables validate adherence to DaaS standards and ensure quality compliance.
- Coordinate with Product Architecture and Engineering teams to resolve platform issues and influence future enhancements.
- Document best practices share technical knowledge and support continuous process improvement.
Required Qualifications
- Strong hands-on experience with Snowflake Databricks and Redshift.
- Experience with cloud platforms including AWS and Azure.
- Knowledge of SFTP and enterprise data delivery environments.
- Strong understanding of databases data integration and data delivery processes.
- Experience troubleshooting infrastructure connectivity and production issues.
- Proven leadership mentoring and stakeholder management skills.
- English proficiency at C1 level.
Preferred Qualifications
- Experience with GCP.
- Knowledge of pharmaceutical data and IQVIA datasets.
- Experience in client-facing consulting technical delivery or data engineering environments.
Working Conditions
- Client-facing role with significant interaction with internal and external stakeholders.
- High-volume delivery environment supporting multiple concurrent projects.
- EST business hours coverage required (8:00 AM 5:00 PM EST).
- Occasional on-call or after-hours support for critical production issues.
Ideal Candidate
A senior data engineering or technical delivery professional with deep expertise in cloud data platforms strong troubleshooting capabilities excellent customer-facing communication skills and the ability to lead and mentor technical teams while driving successful client outcomes.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
Required Experience:
Senior IC
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
