At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
We are currently searching for a Sr QA Analyst / Support:
Responsibilities:
Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico adhering to defined test plans and acceptance criteria.
Create execute and document test cases scenarios and results providing supporting evidence for all system functionalities.
Validate operational alignment ensuring the system supports Mexico Brokerage needs including parcel processing exception handling and data flows.
Identify and report defects with high detail including reproduction steps logs and business impact analysis.
Support defect triage by collaborating with the QA Lead vendors and technical teams to clarify issues and validate fixes.
Perform specialized testing including functional regression integration and User Acceptance Testing (UAT) support.
Provide second-level support for SLAMNET-Parcel troubleshooting whether issues are related to functionality configuration data or user execution.
Assist business users during stabilization phases by reproducing issues and documenting findings for the technical teams.
Maintain testing documentation and traceability logs to ensure all validation evidence is properly archived.
Participate in status meetings to provide updates on testing progress risks and blockers during the rollout.
Requirements:
Proven experience as a QA Engineer Tester or Business QA Analyst in system implementation or production support.
Mandatory knowledge of Mexico Brokerage processes customs clearance parcel operations or logistics workflows.
Strong ability to convert functional requirements into detailed test cases and validation steps.
Expertise in defect management with the ability to troubleshoot and isolate root causes (data vs. code vs. process).
Proficiency in QA tools such as Jira Azure DevOps ServiceNow or HP ALM.
Detail-oriented approach to managing multiple test cases and support tickets simultaneously.
Desired:
Experience with SLAMNET systems or similar Parcel/Customs platforms.
Technical ability to analyze system logs or basic database queries for troubleshooting.
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joi...
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
We are currently searching for a Sr QA Analyst / Support:
Responsibilities:
Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico adhering to defined test plans and acceptance criteria.
Create execute and document test cases scenarios and results providing supporting evidence for all system functionalities.
Validate operational alignment ensuring the system supports Mexico Brokerage needs including parcel processing exception handling and data flows.
Identify and report defects with high detail including reproduction steps logs and business impact analysis.
Support defect triage by collaborating with the QA Lead vendors and technical teams to clarify issues and validate fixes.
Perform specialized testing including functional regression integration and User Acceptance Testing (UAT) support.
Provide second-level support for SLAMNET-Parcel troubleshooting whether issues are related to functionality configuration data or user execution.
Assist business users during stabilization phases by reproducing issues and documenting findings for the technical teams.
Maintain testing documentation and traceability logs to ensure all validation evidence is properly archived.
Participate in status meetings to provide updates on testing progress risks and blockers during the rollout.
Requirements:
Proven experience as a QA Engineer Tester or Business QA Analyst in system implementation or production support.
Mandatory knowledge of Mexico Brokerage processes customs clearance parcel operations or logistics workflows.
Strong ability to convert functional requirements into detailed test cases and validation steps.
Expertise in defect management with the ability to troubleshoot and isolate root causes (data vs. code vs. process).
Proficiency in QA tools such as Jira Azure DevOps ServiceNow or HP ALM.
Detail-oriented approach to managing multiple test cases and support tickets simultaneously.
Desired:
Experience with SLAMNET systems or similar Parcel/Customs platforms.
Technical ability to analyze system logs or basic database queries for troubleshooting.