Sr. People Operations Coordinator

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusigns People Operations team is looking for a Sr. People Operations Coordinator to help create a seamless and positive experience for our employees and this role you will collaborate across HR functions to streamline processes ensure consistency in our people programs and support employees by addressing questions on HR policies. Your work will directly impact our employees experience helping to build a workplace where everyone feels valued.

This position is an individual contributor role reporting to the Sr. Manager People Operations.

Responsibility

• Provide quality operational support to People Team COE stakeholders cross-departmental colleagues and external vendors in order to deliver a valuable HR management service

• Support all phases of the employee lifecycle focusing on business system processes related to onboarding digital employee file management data changes internal transfers promotions and offboarding

• Assist with employee pre-hire processes including but not limited to contracts of employment background checks new hire paperwork and work authorization documentation in English Portuguese and Spanish

• Identify opportunities to streamline Global HR processes enhancing efficiency and improving the employee experience

• Create and maintain physical onsite and electronic employee files

• Respond to general HR inquiries regarding but not limited to HR policies benefits employee data employment verifications and systems

• Collaborate with Recruiting Payroll Benefits HRBPs IT and other collaborators as needed

• Administer all statutory regulatory HR documentation and reporting requirements for Brazil and Mexico including but not limited to timely coordination with the local Social Insurance office for enrollment and dis-enrollment of employees

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Fluent in English Portuguese and Spanish both verbal and written communication

• Bachelors degree or experience in the HR related field

• 2 years of HR or Recruiting related work experience in a high growth organization

• Experience with Brazil and Mexico employment requirements policy and procedures

• Experience with Workday or other HCM Systems

Preferred

• Experience with ServiceNow HR Ticketing system

• Strong Experience in G-Suite (including Google Slides Google Sheets Excel Word etc)

• Ability to work independently with minimal direction and handle issues with a high sense of urgency and employee service focus

• Excellent attention to details and interpersonal skills

• Ability to think outside of the box and work in a fast paced high volume environment

• Ability to exercise sound judgment and discretion maintaining confidentiality when required

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

Canada: CAD $X/hour - CAD $X/hour or CAD $X - CAD $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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