Senior DevOps Engineer
Job Location:
Mexico City - Mexico
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Restaurant365 is seeking a Senior DevOps Engineer to lead the design buildout and operational ownership of our Azure cloud infrastructure supporting internally developed Claude AI applications. This role is the technical cornerstone of a new initiative enabling business users across the organization to build host and securely share AI-powered applications. You will own the full lifecycle from infrastructure provisioning and CI/CD pipeline design through change management security governance and production operations.
This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure.
This role is a strong fit for someone who enjoys owning cloud platform architecture strengthening security and governance improving CI/CD and operational standards and helping internal teams bring business applications into production in a scalable and supportable way. The role sits at the intersection of DevOps internal platform engineering and applied AI enablement.
- Architect implement and operate Azure infrastructure (App Services Functions Container Apps networking storage) to host Claude AI applications built by internal business users
- Design maintain and improve CI/CD pipelines (Azure DevOps / GitHub Actions) for automated build test and deployment of user-developed applications
- Establish and enforce a change management process including environment promotion gates approval workflows and rollback procedures
- Serve as the primary technical owner of the hosted application platform ensuring reliability scalability and cost optimization
- Partner directly with internal application owners and business stakeholders to onboard new enterprise applications to the platform advising on architecture deployment and support best practices.
- Define and enforce security policies for application sharing including authentication authorization and network access controls
- Build and monitoring observability solutions (Azure Monitor Application Insights Log Analytics) to provide proactive alerting and performance visibility
- Author and maintain Infrastructure as Code (Terraform / Bicep) for all Azure resources ensuring environments are reproducible and auditable
- Drive incident response processes and conduct post-incident reviews to improve platform resilience
- Mentor mid-level DevOps engineers and contribute to team standards documentation and runbooks
- Develop and enforce governance policies defining standards for hosted Claude AI applications including acceptable use policies approval workflows for new deployments and application lifecycle management
- Own Azure cost management and FinOps practices monitoring spend across hosted applications identifying optimization opportunities and providing regular cost reporting to leadership
- Lead capacity planning and scaling strategy as internal adoption of the Claude AI hosting platform grows ensuring infrastructure stays ahead of demand
- Manage the vendor relationship with Anthropic coordinating on API usage rate limits enterprise support and roadmap alignment
- Design and deliver training and enablement sessions for business users on how to properly build package and submit Claude AI applications for secure hosting
- Collaborate closely with InfoSec and IT Security teams on Entra ID integration Conditional Access policies vulnerability remediation and compliance-related infrastructure controls
- Ensure platform operations meet compliance and audit requirements (SOC 2 SOX or other applicable frameworks) maintaining evidence of controls and supporting audit activities
- Participate in an on-call rotation providing after-hours production support for hosted applications and define escalation procedures for the broader team
- 5 years of hands-on DevOps / Cloud Infrastructure engineering experience
- Deep expertise in Microsoft Azure (App Services AKS Functions Networking Entra ID Key Vault)
- Strong experience designing and operating CI/CD pipelines (Azure DevOps GitHub Actions or similar)
- Proficiency with Infrastructure as Code tools (Terraform Bicep or ARM templates)
- Solid understanding of identity and access management OAuth 2.0 flows and secrets management patterns
- Experience with container orchestration (Docker Kubernetes / AKS)
- Demonstrated ability to implement change management frameworks in an enterprise environment
- Experience with cloud cost management FinOps principles or Azure Cost Management tooling
- Familiarity with compliance frameworks (SOC 2 SOX) and supporting audit processes in a cloud environment
- Excellent communication skills with the ability to translate technical concepts for non-technical business users
- Experience supporting AI/ML application workloads or LLM-powered applications
- Familiarity with the Anthropic API Claude AI platform or similar LLM service integrations
- Azure certifications (AZ-104 AZ-400 AZ-305)
- Experience with policy-as-code frameworks (Azure Policy OPA/Rego)
- Background in restaurant technology SaaS platforms or multi-tenant application hosting
- Experience managing vendor relationships and coordinating with third-party platform providers
- Track record of building internal developer platforms or self-service infrastructure tooling
- Compensation for this position is-MXN annually ($102500 - $128333 monthly) depending on experience.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Meal Allowance
- Monthly Internet & Electricity Stipend
- Mental Health Support Resources
- And more!
Required Experience:
Senior IC
About Company
R365's cloud-based restaurant management software helps leaders master accounting, operations, & workforce to create incredible moments that drive profits.
