Payments Operations Lead

At Paystand were not just another fintech companywere trailblazers in decentralized finance (DeFi) transforming how businesses manage their finances. With thriving hubs in Santa Cruz San Francisco Austin Minneapolis Mexico City Hermosillo and Guadalajara were leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years were among the fastest-growing companies reshaping the future of finance.

Our Expanding Ecosystem: Paystand isnt just a companyits a growing global network. With the strategic acquisitions of Teampay a leader in spend management and Yaydoo a top AR and AP platform in Latin America were building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.

Why Paystand

What We Do: By harnessing the power of blockchain technology we digitize receivables automate financial processes reduce time-to-cash lower transaction costs and unlock new revenue streams for businesses.

Why We Do It: Were driven by a mission to revolutionize digital payments and decentralize finance creating a more open inclusive and transparent financial ecosystem starting with B2B payments.

How We Do It: As change-makers in the DeFi movement we dont just follow trendswe set them. If youre passionate about shaping the future of fintech and eager to redefine what financial technology should look like Paystand is the place where you can make a significant impact.

As part of the Paystand ecosystem Yaydoo helps businesses streamline financial operations through automation and digital payments. This role will play a key part in supporting and scaling Yaydoo operations within Paystands growing organization.

The Payments Operations Lead will own the execution hardening and scaling of Yaydoos payments operation. The product is already live and processing real volume; this role is about turning a launched capability into a reliable repeatable and growing payments business.

Day one this person will focus on Yaydoo. As the operation matures the role is expected to expand into broader LATAM payments initiatives and selected Paystand business units. The path is from focused ownership to regional and multi-BU leadership earned through strong execution operational rigor and business impact.

This is a hands-on cross-functional role working closely with product engineering compliance finance treasury CX and the Yaydoo business team. The Payments Lead will be accountable for improving transaction performance customer activation operational quality internal controls and unit economics.

Over time this role may grow into building and leading a payments operations function as Paystand expands its regional footprint.

• Run the day-to-day operation of the Yaydoo payments platform monitoring transaction activity surfacing anomalies and resolving issues before they affect customers.
• Drive payment volume growth by removing friction from onboarding activation implementation and operational handoffs.
• Track and improve key performance metrics including throughput success rates settlement timing exceptions reconciliation quality and operational cost.
• Refine business rules payment workflows exception handling reconciliation processes and operating playbooks.
• Partner with sales implementation support and customer-facing teams to activate new Yaydoo customers and partners.

• Work closely with product and engineering to identify operational pain points prioritize infrastructure improvements and validate releases against live payment flows.
• Partner with compliance treasury finance and CX to ensure payment operations scale safely and do not become a bottleneck to growth.
• Translate operational data and frontline learnings into clear recommendations for roadmap process and leadership decisions.
• Lead cross-functional initiatives without relying on formal authority.

• Maintain strong documentation reporting controls and auditability across Yaydoo payment flows.
• Identify operational risks gaps and tradeoffs then present clear recommendations to leadership.
• Build repeatable processes that can later be applied across additional markets payment methods or business units.

• Extend proven Yaydoo payments playbooks into selected Paystand business units as the platform matures.
• Support LATAM expansion by adapting operating models to local market needs regulatory considerations payment-method coverage partner integrations and customer onboarding requirements.
• Help define the future team structure workflows and operating model needed to scale payments operations regionally.

• 5 years of experience in fintech banking payment operations treasury operations or payment infrastructure roles.
• Bilingual Requirement: candidates must speak and communicate effectively in English and Spanish.
• Experience scaling payment operations after launch including volume ramp operational hardening exception reduction and unit-economic improvement.
• Strong understanding of payment flows business rules reconciliations settlement transaction monitoring and operational controls.
• Proven ability to work cross-functionally with product engineering compliance finance treasury CX and commercial teams.
• Strong project management skills and comfort operating in ambiguous fast-moving environments.
• Full professional fluency in English and Spanish written and verbal.
• Exposure to LATAM payments regional expansion or multi-market payment operations is a strong plus.
• Bonus: experience with blockchain decentralized payments B2B SaaS payments or high-growth fintech environments.

• Yaydoo payments operations are reliable documented and increasingly scalable.
• Payment volume grows without sacrificing control quality or customer experience.
• Exceptions delays and manual workarounds are reduced over time.
• Product and engineering teams receive clear data-backed operational input.
• Leadership has trusted reporting on payments performance risks and expansion readiness.
• The role becomes a foundation for broader LATAM and multi-BU payments ownership.

• Enjoy generous PTO and sick leave because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• Weve got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment setting you up to thrive.
• And the best part Endless growth opportunities await you as we rapidly expand!

If youre passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments we invite you to explore opportunities with Paystand.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways skills are transferable and passion is a powerful driver. Your journey and skills are unique and we value the richness that diverse perspectives bring to our team.

More than a resume we prioritize a genuine commitment impactful contributions and the ability to thrive in our dynamic collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what were seeking we encourage you to apply.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Your journey is important to us and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we cant wait to hear from you.

Most of our roles are onsite. Positions that are eligible for remote or hybrid work arrangements will be clearly indicated in the job posting.

For roles based in Mexico only resumes submitted in English will be considered.#LI-Onsite