IT Infrastructure & Operations Specialist

Posición: IT Infrastructure & Operations Specialist

Location: Puebla Puebla

Work Model: Hybrid 3x2

We offer:

• Salary: $53K MXN Gross Monthly

• Direct Hiring

• 100% Payroll

• Legal and higher benefits such as:

• Social Security

• 15-day Holiday Bonus

• 12-day Holidays

• Vacation Bonus of 25%

• Vehicle leasing

• Savings Fund

• Pantry Vouchers

• PTU

• School Supply Support

• Uniform Support

• Dining Room Subsidy

• Access to Transportation

• SGMM

Requirements:

• Academic background: Bachelors degree or Systems Engineering Computer Science Computer Science or Industrial Engineering.

• Minimum experience: 4 years in IT infrastructure and services administration.

• Project Management: Experience leading technological update and innovation projects.

• Networks and telecommunications: Solid knowledge in LAN WAN IP telephony links and perimeter security (firewalls DMZ).

• Data Center: Experience in Data Center operation and maintenance (Tier II).

• Operating systems: Proficiency in Windows Server and Microsoft Office tools.

• Frameworks: Knowledge and application of ITIL and COBIT (intermediate level or higher).

• Information security: Familiarity with ISO27001 and compliance with regulatory guidelines (BANXICO SAT etc.).

• Technical certifications: ITIL COBIT ISO27001 (CCNA or CompTIA desirable).

• Languages: Native Spanish and minimum English level B2 for interaction with HQ and international suppliers.

Activities:

• Guarantee the availability and operation of the technological and telecommunications infrastructure ensuring compliance with SLAs and security standards (ITIL COBIT ISO27001).

• Manage infrastructure update and innovation projects coordinating national and international suppliers and taking care of budget and delivery times.

• Operate and maintain the Data Center and critical communication services (LAN WAN IP telephony hosting firewalls) to ensure business continuity.

Contacto:

This is a high-visibility opportunity where your expertise will directly impact our clients engineering user experience.