Engineer – Azure

About You

You are a Engineer who thrives on solving complex production issues across Azure-hosted environments. You enjoy investigating problems beyond the application layer connecting signals across code infrastructure identity networking integrations and data to understand what is happening and drive incidents through resolution.

You bring strong technical judgment and remain composed during high-impact situations using logs metrics traces and distributed telemetry to isolate root causes and make informed decisions. You take ownership of critical escalations collaborate effectively across Development Infrastructure Security and Support teams and can translate complex technical findings into clear business impact resolution plans and executive-ready documentation.

Note: This is a temporary 6-month opportunity.

You Bring to Applaudo the Following Competencies:

• Bachelors Degree in Computer Science Software Engineering or a related field is desired or equivalent professional experience.
• 5 years of professional experience working with C# applications including substantial production support or operational troubleshooting responsibilities.
• Advanced experience troubleshooting Core applications REST APIs integrations and background services at production scale.
• Proven experience independently owning and resolving critical P1/P2 production incidents.
• Strong hands-on knowledge of Azure App Services AKS storage networking and Microsoft Entra ID or Azure AD.
• Ability to navigate the Azure Portal fluently during real-time incident investigations.
• Experience receiving escalations from L1 and L2 support teams and driving them through resolution.
• Strong root-cause analysis capabilities using logs metrics traces and distributed telemetry.
• Hands-on experience configuring and tuning Azure Monitor Application Insights Log Analytics alerts and operational dashboards.
• Ability to diagnose code-level issues involving performance memory threading asynchronous processing and integration failures.
• Practical experience with retry policies circuit breakers bulkhead isolation caching and asynchronous processing in systems.
• Intermediate to advanced SQL skills for investigating application and data-related production issues.
• Experience coordinating incident resolution across Development Infrastructure Security and Support teams.
• Strong ownership composure under pressure and resolution-focused decision-making.
• Professional working proficiency in English including executive-ready written communication.

Nice to Have:

• Experience with vulnerability remediation and security-patching workflows in Azure environments.
• Experience diagnosing CI/CD and deployment failures using Azure DevOps or GitHub Actions.
• Experience with Docker Compose Helm or containerized workloads beyond basic AKS operations.
• Familiarity with Infrastructure as Code tools such as Terraform or Bicep.
• Experience with Azure cost optimization right-sizing scaling policies or reserved capacity.
• Experience supporting operational or distribution-related enterprise systems.
• AZ-204 AZ-400 AZ-305 AZ-500 Azure Administrator DevOps Engineer or another relevant Microsoft certification.
• ITIL Foundation certification or practical experience working within formal incident-management processes.

You Will Be Accountable for the Following Responsibilities:

• Own and resolve complex P1/P2 incidents affecting applications and integrations.
• Provide deep technical troubleshooting across application infrastructure and platform layers.
• Investigate issues involving Azure App Services AKS networking identity storage APIs and background services.
• Receive escalations from L1 and L2 support teams and drive technical resolution from initial investigation through closure.
• Coordinate incident response across Development Infrastructure Security and Operational stakeholders.
• Perform root-cause analysis for recurring incidents and high-impact outages using logs metrics traces and distributed telemetry.
• Create clear detailed and executive-ready root-cause analysis documentation.
• Configure and tune Azure Monitor Application Insights Log Analytics alerts and operational dashboards.
• Monitor and improve application performance availability resiliency and operational efficiency.
• Work with Development teams to identify and resolve code-level issues in C# Core REST APIs integrations and background services.
• Recommend and implement improvements involving retry policies circuit breakers bulkhead isolation caching and asynchronous processing.
• Use SQL to support production investigations and validate application or data-related findings.
• Support vulnerability remediation patching and deployment troubleshooting when required.
• Communicate technical findings business impact risks and resolution plans to technical teams and senior stakeholders.

Additional Information :

About Us

We Are Engineered Different.

At Applaudo talented people design build and scale meaningful AI-powered solutions that create real business impact. As an AI-native organization we collaborate across design development cloud data and artificial intelligence to turn ideas into scalable products that transform how companies operate make decisions and grow.

We are building a high-performance culture grounded in five values: Empowering Excellence Collaborative Teamwork Unsolicited Respect Consistent Transparency and Efficient Communication. These define how we work how we support one another and how we hold ourselves accountable.

Applaudo is a place for people who want to learn fast take ownership and work alongside strong teams they are proud to belong to. Joining us means being part of an organization that is evolving intentionally investing in modern ways of working and leading AI-native transformation at scale.

Remote Work :

Yes

Employment Type :

Full-time