Customer Service Analyst Billing
Mexico City - Mexico
Job Summary
| City : Mexico City | State : México (MX-MEX) | Country : Mexico (MX) | Requisition Number : 46993 |
Bunge has an exciting opportunity available for Customer Service Analyst - this role you will be part of a global team working on challenging meaningful projects impacting core business activities. Since 1818 Bunge has been connecting farmers to consumers to deliver essential food feed and fuel to the world. Looking to the future our ambition is to continuously reinvent ourselves leveraging data to be at the forefront of analytics technology and talent to accomplish our purpose in a better faster and simpler way. Bunge is committed to operating and thriving in the digital world creating world class agile teams where teammates are empowered and encouraged to collaborate and test and learn to succeed.
At Bunge people dont just come here to work they come here to grow solving challenges that directly impact the world with a diverse team of thinkers and doers. Bunge offers a strong compensation and benefits package generous paid time off program flexible work arrangements and opportunity to progress. Our hybrid work environment provides a balance of in-office and remote work. Most importantly in all we do we live our values:
Act as One Team by fostering inclusion collaboration and respect Drive for Excellence by being agile innovative and efficient
Do Whats Right by acting safely ethically and sustainably
A Day in the Life:
Responsible for ensuring that the companys billing process is carried out in a timely and correct manner in accordance with the policies and procedures established by the company and in compliance with the requirements dictated by the tax authority. Verify that the issued tax documents are sent to clients in a timely manner.
What Youll Be Doing:
Responsible for billing collections through SAP module policy or manual process.
Necessary knowledge of CFDI last version to resolve issues make decisions and consult with the tax team.
Follow-up to obtain addendum information including weight origin and destination scale ticket to achieve correct billing and customer final approval to program for payment.
Ensure the correct creation of CFDIs required by SAT.
Report and enter CFDIs into client portals when applicable.
Responsible for the creation of memo credits debit notes cancellations and re-invoicing ensuring correct accounting and tax application.
Follow-up on pending invoice orders until they are correctly billed within the established tolerance time.
Teamwork with the Sales IT and Customer Service areas to make decisions and resolve issues that arise in billing
Make an agreement with customer and Bunge sales team regarding Aging customer payment balance.
Closing and reconciliation of the monthly accounting.
Also in charge of:
Talk to customers to follow-up payments status.
System trials
Follow-up new requirements by SAT
Skills/Experience
At least 3 years experience in Invoicing Logistics or commercial.
Bachelors degree in Industrial engineering administration or others
SCHEDULE:
Full -time position typically 48 hours a week but on rare occasions more hours may be required and worked by mutual agreement
Willingness and ability to travel to various plant locations as needed is a requirement
Desirable Technical knowledge in food companies
SAP knowledge
Excel knowledge
At Bunge (NYSE: BG) our purpose is to connect farmers to consumers to deliver essential food feed and fuel to the world. As a premier agribusiness solutions provider our team of 34000 dedicated employees partner with farmers across the globe to move agricultural commodities from where theyre grown to where theyre neededin faster smarter and more efficient ways. We are a world leader in grain origination storage distribution oilseed processing and refining offering a broad portfolio of plant-based oils fats and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored innovative solutions that address evolving consumer needs. With 200 years of experience and presence in over 50 countries we are committed to strengthening global food security advancing sustainability and helping communities prosper where we operate. Bunge has its registered office in Geneva Switzerland and its corporate headquarters in St. Louis Missouri. Learn more at .
Every day our people exemplify these values which represent Bunge at its core:
We Are One Team Collaborative Respectful Inclusive
We Lead The Way Agile Empowered Innovative
We Do Whats Right Safety Sustainability With Integrity
If this sounds like you join us! We value and invest in people who believe in our purpose and are excited to live it every day people who are #ProudtoBeBunge
Required Experience:
IC