Claims Analyst
Mexico City - Mexico
Job Summary
At Ayvens progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.
Responsable del seguimiento y cumplimiento a los compromisos para la reparación y entrega de unidades que estén en un proceso de reparación.
- Educación: Técnico o universitario trunco Ingeniería Automotriz Derecho Gestión de Riesgos o afines.
- Experiencia: Mínimo 1-2 años en ajuste atención a cliente o análisis de siniestros de autos/motos.
- Conocimientos clave:
- Condiciones generales de pólizas de auto (coberturas exclusiones deducibles).
- Normativa de tránsito (deseable)
- Integridad y confidencialidad.
- Resolución de problemas bajo presión.
- Comunicación asertiva (oral y escrita).
- Trabajo en equipo
- Orientación al servicio al cliente.
- Capacidad de negociación orientación al detalle y manejo de estrés.
Why Ayvens
With over 3.4 million vehicles managed across more than 42 countries we provide full-service leasing flexible subscription services fleet management services and multi-mobility solutions to customers of all sizes including large corporates SMEs professionals and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our everything we do were guided by the principles of authenticity curiosity commitment and collaboration. We aim to foster an organisation thats diverse in people and ideas where everyone can thrive and be themselves no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates news and insights.
Required Experience:
IC
About Company
Somos a Ayvens (antiga LeasePlan), líder global em mobilidade sustentável. E num mundo que precisa de formas mais intuitivas e sustentáveis de mobilidade, estamos empenhados em fazer a vida de todos os nossos clientes fluir melhor, desde grandes empresas a particulares.