Health Representative (GP Central)

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
• Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains amethodical approach toward call objectives (e.g. clear next steps and appropriate documentation managing to KPIs); utilizes current digital tools effectively (e.g. Veeva Engage Zoom WebEx Microsoft Office) as well as adapts quickly to new/beta tools (e.g. digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
• Compliantly engage key customers to grow business and drive product demand by proactively providing education that in colleagues judgment best meet HCP and patients needs
• Develops and delivers relevant targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behaviour/close sales) and leverages customer priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources

• Maintain an in-depth of market knowledge products and disease states that enable meaningful dialogue with key stakeholderstobuild credibility and add value when calling on providers.
• Deliverrelevanttargeted messagingcompliantlyutilizing approved materials via customer engagement to drive product demand(ask the HCP to change their prescribing behaviour/close sales)andproactively provide insights for the development of new and innovative approved product messagingand resources.
• Responsible forstrategic deployment of Pfizer resources to support HCP(e.g. patient education adherence resources);workeffectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidancefrommanagementandother supportfunctions (Marketing Medical)andtechnical solutions (e.g. content recommendation RTE) into call planning; collaborate effectively with other Customer-Facing (CF)colleagues
• Present contract termswhere appropriate proactivelyanswer on-label questions;proactivelyintroducecustomers tofuture state Pfizer Pro with access to appropriate targeted content.
• Collaborate effectively and compliantly with cross-functionalcolleagues including Medical Market Access Marketing toaddress customer inquiriesand advance Pfizer to connect rapidly with appropriate SMEsto address customer inquiries.
• Effectively use calendaring tools leadership goals and personal insightsto addresscustomer priorities calls effectively;and bring insights from customer surveys to leadership to improvemodel.

• Bachelors Degreepreferred Science and Health background
• Minimum 1 year of previous sales experience is preferred
• Have a history of promotional or sales successterritory management skills effective communications skills as well as demonstrated teamwork leadership ability and accountability
• Valid drivers license and a driving record in compliance with company standards

• 1 year pharmaceutical biotech sales or relevant experience
• Must live within the territory
• Experience with therapeutic area and productsassociated with this role
• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
• Develop comprehensive territory/customer plans to drive achievement of desired objectives.
• Strategically overcome obstacles to gain access to difficult to see health care providers and customers.
• Cultivate relationships with KOLs; build lasting relationships with top priority customers
• Assess needs of target physicians address needs with responsive approach targeted skills and appropriate resources
• Demonstrated track record of strong business acumen problem solving strategic thinking data analytical skills and project management skills as well as excellent planning and prioritization skills
• Demonstrated ability to engage influence and support customers throughout sales process excellent communication and interpersonal and leadership skills.
• Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment.
• Strong organizational and analytical skills required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizers long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market

Work Location Assignment:Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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