Guest Service Supervisor
Job Location:
Iskandar Puteri - Malaysia
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
1. Oversea the daily operations of the Front Desk and guest services.
2. Provide exceptional customer service address guest issues or complaints.
staff training and customer service standard.
4. Collaborate with Housekeeping Maintenance and other departments.
5. Maintain complete knowledge of all hotel products and services
6. Be fully familiar of the Emergency Procedures Policies and Standard Operating Procedures as established by the Hotel
Qualifications :
- Requires at least 2 to 3 years in guest services or a similar hospitality role.
- Excellent communication and interpersonal skills with colleagues and guests
- Excellent customer service skills and enjoy creating delightful moments for guests
- Able to thrive in a dynamic and fast paced environment
- Strong analytical and problem-solving skills
Additional Information :
WHY WORK FOR ACCOR
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accors learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
