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Client Account Manager (Advertising)
Job Location:
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
6 August 2026 (28 days ago)
Posted:
Application Deadline:
3 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As a Client Account Manager youll be the trusted advisor and primary point of contact for our clients leading campaigns from strategy through execution while collaborating closely with internal teams. Youll ensure projects are delivered seamlessly identify opportunities to grow client accounts and provide strategic recommendations that help clients achieve their business mission is to create exceptional client experiences deliver measurable results and build lasting partnerships that drive success for both our clients and our business.
What Youll Do
Client Servicing & Account Management:
- Act as the primary liaison between clients and internal teams ensuring clear communication and alignment.
- Build and maintain strong client relationships to ensure satisfaction and alignment with campaign goals and internal objectives.
- Support business growth by identifying upsell cross-sell and renewal opportunities working closely with BD during pre-sale renewals and account expansion stages.
- Present post-campaign reports to clients discuss performance insights and support planning for next campaigns.
Campaign Planning & Coordination
- Receive and interpret client briefs translating client needs into actionable plans in collaboration with the Strategy team.
- Develop strong insight-driven proposals that are feasible aligned with client expectations and delivered on time.
Project & Delivery Management
- Handover confirmed scopes plans and timelines to Operations team for seamless execution.
- Oversee campaign execution including timelines deliverables content flow quality checks and performance tracking.
- Monitor progress with Operations troubleshoot issues proactively and ensure smooth delivery.
- Conduct post-campaign reviews track performance metrics capture learnings and recommend next steps for internal improvement.
Strategic Planning & Market Awareness
- Stay informed about industry trends agency dynamics and client categories to identify opportunities and inform campaign strategy.
- Contribute to brainstorming and idea-generation sessions for campaigns bringing market insights and creative suggestions.
- Support senior AMs in spotting growth opportunities new client initiatives or potential upsell/cross-sell directions.
Who You Are
- Bachelors Degree in Marketing Communication Business or a related field.
- 3-4 years of experience in account management client servicing or digital marketing (experience in Influencer Marketing/social media is a plus).
- Exceptional communicator - clear confident and able to engage both clients and internal teams effectively.
- Relationship-driven with a natural ability to build rapport and manage expectations professionally.
- Highly organized and detail-oriented able to manage multiple campaigns and deadlines simultaneously.
- Strong problem-solving skills staying calm under pressure and proactively addressing potential issues.
- Team player who can coordinate efficiently across multiple stakeholders.
- Comfortable understanding campaign KPIs social/influencer dynamics and basic analytics.
- Proactive mindset always seeking opportunities for improvement and growth.
- Fluent in English both written and spoken; proficiency in Malay or Chinese is a plus.
- Familiarity with tools such as Google Workspace and project management platforms would be an advantage.
Why Youll Love It
- Advanced AI tools for all positions
- Creative office at KL ECO CITY.
- Competitive Salary
- Performance Review (2 times per year)
- Annual Performance Bonus
- Annual Paid Leave
- Marriage Compassionate and Parental Leaves
- Health Insurance
- Social Security
- Monthly Quarterly Annual MVP Awards (prizes up to 8000USD)
- TGIF and other fun events at office
Required Experience:
IC
About Company
AnyMind Group is an end-to-end Brand Enablement Platform with proprietary software that enables individuals and businesses for brand building, manufacturing, e-commerce, marketing, logistics and global expansion.
